Our team of doctors and support staff provide a variety of services including wellness, educational, medical, surgical, nutritional, behavioral, dental and grooming services in a patient/client-centered environment.
We are devoted to nurturing the human-animal bond by exceeding the expectations of our clients. In order to strengthen and sustain long-term relationships our dedicated healthcare team practices the highest and most innovative standards of veterinary medicine. We consider it a privilege to care for your pet
Social Media Usage Policy
The Ontario Veterinary Group (OVG) hosts a number of social media channels to promote its goals and objectives and to disseminate animal health information through the community it serves.
OVG recognizes that the goals of social networking are best served through a free exchange of thoughts and ideas, even if they are critical of OVG and our work.
OVG also recognizes that use of its social media channels is a privilege and not a right and that it has a responsibility to ensure that these channels are not used to spread false information, abuse or other malicious content.
OVG is required to follow the guidelines and policies mandated by The College of Veterinarians of Ontario (CVO). These guidelines and policies contain practice parameters and standards regarding the care of patients and the practice of veterinary medicine.
This policy clarifies what is acceptable and unacceptable use of OVG social media channels.
Acceptable Use:
1. Animal stories
2. Pet “tips”,
3. Opinions about OVG, its services and policies, including criticism.
4. Comments or actions that fall within the guidelines and policies mandated by the CVO.
Unacceptable Use:
OVG will respond to the following content:
1. Incorrect or misleading information about OVG, its services and/or policies.
2. Incorrect or misleading information about animal health and/or welfare.
3. Incorrect or misleading information about the OVG partners, veterinarians, and/or support staff.
4. Comments or actions that fall outside the guidelines and policies mandated by the CVO.
The following content may not be acceptable and may be removed:
1. Where OVG has attempted to correct misinformation about the above and has been unsuccessful due to repeated and or belligerent posting of the misinformation.
2. Specific complaints about OVG its services and policies where the writer demonstrates that he or she does not wish to seek a resolution.
3. Rants.
4. Information or links to external content
