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Reviews, get directions and information for VCA Mercedes Place Animal Hospital

VCA Mercedes Place Animal Hospital

Description

VCA Mercedes Place Animal Hospital is a veterinary facility based in Benbrook, TX where your pet's health is our top priority and excellent service is our goal.



"The Day Care and Boarding at VCA Mercedes Place offers luxury, state of the art facilities providing pampered boarding for your pets. Accommodations include large indoor runs, dedicated cleaning and ventilation systems, and non-slip flooring. Dogs are walked four to six times a day in our spacious and landscaped yard. Cats are housed in a separate area, away from barking dogs, to reduce stress. Our sunny cattery features spacious condos that include separate areas for relaxing, eating and play. We provide comfortable bedding, immaculate housekeeping and two meals daily. Our guests receive daily exercise, brushing, love, and attention. Our expert groomer with over numerous years of experience will make your pet feel great and pampered."
Address: 9006 Benbrook Blvd, Benbrook 76126
Phone: (817) 249-1986
Email: moc.acv@626ua
State: TX
City: Benbrook
Street Number: 9006 Benbrook Blvd
Zip Code: 76126
categories: kennel, veterinarian


Opening Hours

Monday: 07:30 - 19:00
Tuesday: 07:30 - 19:00
Wednesday: 07:30 - 19:00
Thursday: 07:30 - 19:00
Friday: 07:30 - 19:00
Saturday: 08:00 - 16:00

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Reviews
I was initially skeptical about another VCA clinic after an extremely poor experience at Deer Creek. I finally accepted that not all clinics would be the same and I'm glad I did! Ive seen both Dr. Hoglund and chouffot. They have such a passion for helping animals. Some of the nicest people I've ever met too. A little more pricey than some other clinics but definitely willing to pay for it for people I trust with my animals. Our new puppy's spay went better than any one we have had anywhere else previously. Definitely give this place a shot!
Just wanted to take a minute to say a little something about VCA animal hospital. Week before last was a very hard time for my family as we lost our German shepherd of 11 years! He's been there for us for so long! Thru some really great times and some really hard times. He's been such a big part of our lives it was hard to let go. But threw out these difficult times I just cant say enough good things about everyone at vca animal hospital for all of their heart felt kindness and compassion they showed us. They even sent a card that everyone signed. It was very kind and thoughtful. And also to the woman who was there as we had say goodbye that left a donation to help with everything. We can't thank you enough! That was such a kind and loving gesture. We're sending you hugs! We appreciate you more than you could know! Thank you all!
As a new puppy owner, I was disappointed that the vet only spent a few minutes with us at the first appointment. I also compared their prices with another local vet recommended to me and their prices are MUCH higher! I changed vets immediately and LOVE my new vet who spent an hour with me and my pup, gave a complimentary nail clipping and was half the price for the same visit.
The vets and techs are nice. The care given was good. Prices are a bit high compared to competitors. Overall okay place but all the receptionist are so unwelcoming. They really should consider changing them to another position that is not customer facing as that is the first and last impression on customers.
I DO NOT recommend this animal hospital to ANYONE! The past three months have been an incredibly stressful and terrible experience. Being new to the area and having a great experience with my home town VCA clinic, I chose this location due to the convenience of not having to drive an hour instead of around the corner. THIS WAS MY FIRST MISTAKE. After taking my newly rescued 5 month old kitten in for their first check up, I was told I was unable to complete their spay because she was 1 month pregnant and there were at least 3 kittens on the sonogram. Trying to be proactive, I enroll in the Care Club, to ensure if any issue does arise she would be partially covered. Fast forward to a month later and still no kittens or sign of labor, I took her in for a check up to make sure everything was ok and on track. During the follow up appointment, they are unable to see what they need and ask me to complete an additional X-RAY, to which I agree to complete. Once back in the waiting area, they proceed to tell me there are no kittens and was apparently never pregnant and not sure how they came to the conclusion the first time. I ask multiple follow up questions, only to be sent home with medication and zero answers but reassured that the lead vet would call me within the next few days. With no follow up call, I proceed to call my family veterinarian and lay out the story to them, they scheduled me an appointment for the following day. Well, turns out my female cat is actually a male cat and in perfectly healthy condition and his neuter is scheduled for next week. DO NOT GO HERE!!! This clinic either lied to me multiple times about the multiple tests, blood test and X-rays only for me to spend the money OR they have ZERO idea what they are doing and both are scary to think are true. There are similar Google reviews about a dog needing an amputation, only to find out their leg was fine in the end.
Friendly, clean, and organized. They list all the pet's names that are scheduled to be seen that day and put it on display outside the entance! I love seeing all the names people choose to name their pets. Our yorkshire terrier is "Rod Stewart" he totally has the real Rod's hair... the day of our appointment there was a "Tom Petty" and some other singer seen as well. Coolest thing is they text you instead of call to let you know what is going on and to check-up on your animal after the visit. I love that! Best Vet clinic I have been to.
The staff here is great! Always feel our animals are in good hands. Amazing customer service. Clean offices and reception area...reasonable prices...we couldn't ask for more. Thank you all for helping us get our Maggie Moon Pie off to a healthy start.
We've received caring and confident support at the Benbrook VCA. Thank you for being here for us.
Expensive and rude. Tried to scam me for $100 a month per dog for a whole year for simple spay and neuter and vaccines. There is a tractor supply with vaccines down the road and a humane society nearby for far cheaper. Don't go here.
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