Vet Villa Animal Hospital

Update: STILL love this place! Every staff member I have encountered is very professional, patient, and polite. They also handle my little baby, Tinkerbell, with such care and compassion. Dr. Li is absolutely amazing and also understanding of my concerns. She has never dismissed me or made me feel not heard. I will recommend this facility over and over to anyone looking. : Everything! Every part of our experience there has been amazing. ------ The staff here are very professional, compassionate, patient, and thorough. My little baby Tinkerbell had a cancerous mass and they have helped us both sooo much. Prepping for her surgery could have been hectic but Dr. Li walked me through every step of the way, listened to all of my concerns, and reassured me when I needed it. Procedure day: The staff came out very friendly and took my baby Tinkerbell with so much love and made her feel comfortable. They called me every step of the procedure and kept me in the loop even as her procedure was in progress. As I picked her up, the staff was still very loving and reassuring to Tinkerbell as she was coming out of her anesthesia. Post op: still dealing with some health issues but Dr. Li and her staff have called me several times to keep me updated on test results and asked how Tinkerbell is doing. : I couldn't be happier with this place.

I would recommend Vet Villa Animal Hospital to Everyone!! The Vets and Staff are all so very Kind, Caring and Compassionate to your and your pets needs! I love all the time they give you to discuss these needs too and aid in helping to figure out what’s needed most for your pet! My pet Kirby went in feeling and looking Blah and came out Wagging His Tail and looking So Very Happy! Thank you all! And the price isn’t so bad either! Overall a successful visit!

They were fast friendly and efficient. At the time they did not have indoor service for customers so I was able to bring my pet to their location check in through the phone and have their tech come outside and take my cat inside for exam etc. The exam was quick and the doctor called me right away on my cell phone to go over the findings and what she wanted to do. Everything was very well explained and reasonable and they completed all of the work quickly. Check out and billing was done over the phone as well. They are family operated so I would highly recommend.

This was our first visit to Vet Villa, after our primary vet of 20 years retired. Needless to say we were a bit nervous about changing vets after such a long time but Vet Villa came highly recommended, so we booked an appointment. I cannot stress enough how pleasant the staff was to deal with right from the start. They were very informative and thorough with their information. Our appointment with the Dr. was right on time. The tech met us at our car within 2 minutes of arriving, and we had. a very short wait before the Dr. Dr. Li contacted us with an update on our dogs. It was one of the most thorough explanations of our dogs current condition we've ever received; she addressed all of our concerns one at a time; and never seemed rushed through the entire process. It truly couldn't have gone any better to be honest, and we were incredibly relieved to know we had found a new vet that we felt comfortable with after a 20 year run with our previous vet. I highly, highly recommend you contact Vet Villa if you are in the need of a new Vet for your beloved little family members!

I never have to wait too long for an available appointment and everything is running on time when I arrive. Vet Villa has the routine choreographed well. Every person I've encountered there, over the phone or in person, has been so nice and truly caring. I always feel good about bringing my dog here. Thank you for valuing my time and the incredible care you provide for my dude!

Every person we interact with at Vet Villa has been kind, professional, and welcoming. They all treat my dog Emerson with such affection and care, and answer any questions or concerns I have. Each visit since the pandemic has been easy and organized. We very much appreciate the whole team, care, and service at Vet Villa!

Granted, today was my first visit, but I found the experience great from start to finish. I got to speak at length to the Dr. after she examined and treated my cat. Dr. Grenus took a lot of time to explain everything clearly, giving me many different treatment/diagnosis options for a condition she discovered at the appointment. She didn't make me feel rushed and was also pleasantly aware of possible financial burdens. Also, I found the pricing remarkably reasonable and the staff lovely.

They are very professional and clean. They gave me text/email reminders and did not waste my time or money. They came out and greeted me personally, welcomed us inside, and were very friendly and clean. I felt like I was doing well as a pet parent. I also witnessed the compassion they showed to another customer who was sending her old cat to rest.

I recommended Vet Villa to our neighbors and clients. I appreciate all of the staff who take such good care of my dog. The invoicing is very efficient. Dr Alex was patient and did a great job explaining the issue so I could understand.

Friendly, efficient,knowledgeable Vet and Techs, safety meassures acceptable due to ongoing Covid risks. Clean, safe environment. Only issue was both the Vet and tech spoke sooo fast it was hard to understand and we needed to ask several times to slow down. My husband has a hearing deficit and when he was in practice was good about speaking slower and distinctly to his patients with a hearing loss. Other than that we have new information, changing our new puppys diet, continuing with vaccine schedule and so in love with our Golden and feel that he will get great care there.