Reviews, get directions and information for Victoria's Secret
"Victoria's Secret: Where the world shops for Bras, Underwear, and Lingerie. Plus, discover Pajamas, Loungewear, Activewear, and more. Don't forget to stop by your local store for a professional bra fitting."
Address: 1482 Palisades Center Drive, West Nyack, New York 10994
Phone: (845) 358-1369
State: NY
City: West Nyack
Street Number: 1482 Palisades Center Drive
Zip Code: 10994
categories: shopping & retail
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Reviews
I've never been so embarrassed in my life. I wanted to get a measurement. Which they do. But the sales lady decided to point out my size rather than being helpful or suggesting another option without the humiliation. I wasn't looking to purchase only to measure. Side note: Kindness can carry you a long way. I hope someone from Victoria's Secret reads this post and teaches a sensitivity class on how to treat people who are bigger than a size 6.
I don't appreciate that my friend and I kept getting followed around in the store by the woman in the hijab. We were there shopping for her anniversary and she already had a bag with her from another store. It seems store staff likes to profile people and follow them around. My friend spent over 200 in their store, I wouldn't have spent a dime after all of that stalking by what appeared to be the manager. Don't follow people around your store and you'll get a better review
Workers kept following me. I even went back and forth into different rooms to check that I wasn't going crazy. super invasive and made me uncomfortable. asked if I wanted a bag four times after saying no thank you. when I was searching for styles in my size I was rudely shrugged by one of the workers complaining about having to clean it up after, even though I was folding them neatly in their correct spots. she kept standing over me, staring and wouldn't leave, so I went to another section. While the following continued, I ended up putting my stuff down and left because it got too much. I felt very invaded and will not be shopping here again.
Cashier 3741566 was a Angel! She was very sweet and nice, provided amazing service at checkout! She’s the only reason I gave a star but besides that the rest of my experience was disgusting! I was approached by a dark skinned Indian looking man while I was viewing the 50% rack and asked me what size I wanted in a nasty attitude… he proceeded to follow me around and took away a top I had on hand while I was still looking FOR NO REASON! very rude and unprofessional
Got no help at all when I went to the store, I found one person and she did not know about the product that I was looking for after 10 minutes of no help we walked out of the store. For the price that we pay for the products here you would think that the service will be better
This is my second time going to that place. Good stuff and great deals but customer service needs to be reinforced
Staff are very welcoming to customer price are reasonable too
The whole brand hard definitely changed, but I don't consider that a bad thing. I did like it better when the staff wore all black so you could know who worked there. Now they're dressed in half shirts & sweats. Not as classy anymore, but...
Service in this location is horrendous! Several employees were chit chatting around and not willing to help. Asked for help the employee pointed to an area for me to help myself. Get to the line and there was only 1 register. Another customer asked for them to open another register and the employee response was no
I was constantly being followed around by the store associate as if I was stealing...