Vienna Psychological Group, Inc.

Made an initial appointment for 16-year-old daughter and was asked as a parent to come in for an initial screening. I called 30 Minutes prior to my appointment to notify that I would be 15 to 20 minutes late And i received no call back. Upon my arrival I was greeted by the doctor whom runs her office out of a car wash, that Due to my tardiness that they would have to eat the bill for the missing time and I was given a indifferent somewhat cold, strange attitude. I felt like I was being scolded for tardiness yet I called to notify? Is it my fault the office is not properly staffed to handle phone calls. I definitely understand the insurance aspect and the financial aspect. The attitude and lack of positivity is inexcusable. Especially for someone who is a therapist and works with people on a daily basis. This service It’s for my 16-year-old daughter who desperately needs help. After a two minute interaction with the doctor and experiencing a strange vibe and somewhat of a nasty attitude, I decided to completely pull out and not do business at Vienna psychology clinic or with Dr Nicole Vienna. The review system for therapist and psychologist is slim and we need people to speak up to weed out individuals like this.

Dr. Nicole Vienna was recommended by a friend and I'm so happy we contacted her! Very professional but also friendly and made us feel at ease.

Wonderful staff! Very professional. Sometimes it's hard to vulnerable, but Dr. Nicole Vienna makes it easy. I will always be grateful for the help! Thank you!

The place is wonderfully located near the freeway and private access to the location. The Staff is wonderful and always cheerful. I love the business.