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Vons

  1. Big Bear Lake
  2. Big Bear Lake Food
  3. Big Bear Lake Store

Reviews, get directions and information for Vons

Vons

Description

Visit your neighborhood Vons located at 42170 Big Bear Blvd, Big Bear Lake, CA, for a convenient and friendly grocery experience! From our bakery and deli, to fresh produce, we’ve got you covered! Our bakery features customizable cakes, cupcakes and more while the deli offers a variety of party trays, made to order. At the butcher-block you’ll find an assortment of meat and seafood, even offering sushi in select locations, while the produce department is full of fresh fruits and veggies galore! You can shop the floral department for exclusive debi lily design™ products and services.

Vons is dedicated to being your one-stop-shop and provides an in-store bank, Coin Star system, and Western Union in select locations! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks or Seattle’s Best Drip Coffee and enjoy renting a movie from Redbox. Check out our Weekly Ad for store savings, earn Gas Rewards with purchases and download our Vons app for just for U® personalized offers. For more information, stop by or call (909) 866-8459. Our service will make Vons your favorite local supermarket!



"Visit your neighborhood Vons located at 42170 Big Bear Blvd, Big Bear Lake, CA, for a convenient and friendly grocery experience! From our bakery and deli, to fresh produce, we’ve got you covered! Our bakery features customizable cakes, cupcakes and more while the deli offers a variety of party trays, made to order. Our pick up service Order Ahead even allows you to place your bakery order online so it's ready for you when you get here! At the butcher-block you’ll find an assortment of meat and seafood, even offering sushi in select locations, while the produce department is full of fresh fruits and veggies galore! Need your groceries fast? We now offer DriveUp & Go™ to cater to our shoppers' busy lives!"
Address: 42170 Big Bear Blvd, Big Bear Lake 92315
Phone: (909) 866-8459
State: CA
City: Big Bear Lake
Street Number: 42170 Big Bear Blvd
Zip Code: 92315
categories: grocery store


Opening Hours

Monday: 06:00 - 00:00
Tuesday: 06:00 - 00:00
Wednesday: 06:00 - 00:00
Thursday: 06:00 - 00:00
Friday: 06:00 - 00:00
Saturday: 06:00 - 00:00
Sunday: 06:00 - 00:00

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Reviews
They were working on the floors but THE STAFF IS AMAZING. Super kind and helpful, made sure we had everything we’d need!
Worst customer experience. It's hard enough to shop in Big Bear with it being overrun with tourists. Hey tourists, you can shop at home and bring your own food. I wanted to use my e-gift card, but apparently, to "prevent fraud," they do not accept them scanned from a phone. Gift cards have their own unique QR code and card number. Tell me how printing it on paper or scanning it from a phone makes a difference? Not only could I not use my gift card, which is the same as CASH, I was treated incredibly rude. The cashier IMMEDIATELY had an attitude, saying she could not scan my phone and jumped up to get the manager. Who then told me about the fraud theory. No where does it say you need to print a gift card to use. It specifically says you can scan from your phone. You can't use it at self check out, online, on the app, and apparently not even in store. So tell me, how am I supposed to use this gift card?
1 Pro 1 Con Don't deal with Richard the 53 year old cashier if your English has a heavy accent. Here's the story. I took a Japanese Pro Snowboarder who was invited to Bear Mountain for snowboarding. We arrived at the Vons establishment. We had a question about certain Asian type of items. We asked Jason who was working extremely hard and was very busy restocking the produce in the produce section. Jason went above and beyond trying to accommodate even found similar things that would might work since Vons didn't have what she was looking for. Jason 5 STAR customer service. Now time to talk about leaving Vons. We got Richard a 1 star experience. We showed up with one guy already almost done and we stood there very patient how he was explaining how he graduated in 1988 the same year as his friend who earned a 1 star. How his friend lives in Florida and is retired. How his friend is 53 "cause he's the same age hahaha" that's how I know he is 53. How his friend is in great shape for his age. Very friendly. It's fine didn't bother us. It bothered me when he said rudely I don't understand her. I said she is counting out the 46 cents in change. Keep in mind I just sat there for 3-5 minutes waiting for him to finish his conversation and we had 4 items and we're paying after 30 seconds of being rung up. She was getting the 6 cents in pennies and he rudely starts grabbing the change to 46. Not the way she wanted it. Keep in mind I always greet people by their name if they have a name tag. When I leave if I know their name I say thanks and their name. So even when this gentleman Richard was being very rude. I said politely thanks Richard and no response. Either he is racist against people that don't speak English the way we do which has to be cause he was very kind to the latin kids behind us who spoke with no accent. I will be calling to make a complaint as well. I've never done that in my life. So I shall see
Went to the butcher and he was super helpful and kind. Cracking jokes and all! Which is great to have when your working with customers. He seemed to know his cuts of meats. He was a older Caucasian male, hope he gets the recognition at work for him being super helpful!
Very bad service, I asked for cold brew coffe without ice, they gave me half a cup of cold brew coffe, saying if it's without ice, then we give half a cup, I've always wanted it from other starbucks, they gave me a whole cup. I am disappointed.
Vons has got to get their prices accurate in their system. Also their long check outs are quite annoying and frequent. Other than that I enjoy their quality in majority of their grocery.
They rob people visiting. 20 dollars for a 24 pack of cheap water. Not enough people to handle the weekend influx. We went to cvs up the street. It was empty but had what we needed and had it cheaper.
The gentleman that helped me out at self check out thank you very much...also I goofed and went in to express lane during rush hour on a friday night but the woman checker was very sweet about it...sorry and thank you.
Richard and the lady bagging for him on 11/19/22 @ 4pm were very rude, unfriendly almost seemed like it was a racial thing. Didn’t talk, didn’t say hi, or anything at all but with the white lady in front of me they were both very talkative and friendly. Very weird and unwelcoming. When I started to walk away I heard them both complaining about long lines and that people are scattered everywhere.
Nice and clean store, friendly people work here and go out of their way to be helpful.
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