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Reviews, get directions and information for Wag N' Wash Eagan, MN

Wag N' Wash Eagan, MN

Description

Your locally owned Wag N' Wash is committed to helping you wash 'em, feed 'em, and spoil 'em all in one cool place. See us for all your companion animal needs!



"Wag N' Wash Natural Pet Food & Grooming is a local pet store designed to nurture, clean and spoil your pet. We offer fresh-made pet food and treats from our gourmet bakery as well as offering a premium selection of all-natural pet foods. Don't forget to pamper your pet at our easy-to-use self serve dog wash facilities or schedule a groom and nail trim with one of our top professional groomers. Before you go, be sure to spoil your pet by browsing our selection of high quality supplements, toys and supplies. We can't wait to meet you and your pet, so please stop by today for a special treat and to tour our facilities and services!"
Address: 1960 Cliff Lake Rd Ste 120, Eagan 55122
Phone: (651) 454-9274
Parking: Lot
State: MN
City: Eagan
Street Number: 1960 Cliff Lake Rd Ste 120
Zip Code: 55122
categories: pet groomer, pet supplies, pet store


Opening Hours

Monday: 09:00 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 20:00
Saturday: 09:00 - 20:00
Sunday: 10:00 - 18:00

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Reviews
This store is always SO clean and well stocked. Dan, the owner is always ready with a smile and takes a genuine interest in the customers and their pets. Always staffed with someone who is proficient in the nail trim and grinding that we need.
Took our loopy little Pomeranian to Wag N' Wash yesterday for grooming. I have never used a professional groomer before, as I've always been able to take care of their needs myself. Now that I'm wheelchair bound it seemed reasonable to have her groomed and I could not be more delighted. Tiffany did an amazing job, the staff was kind to me and to my grandson and the dog looks amazing. I will be back. Thank you to everyone I encountered there. You were wonderful.
Absolutely love this store. My dog doesn’t particularly like getting her toes done or baths. However, she always parks up when she sees and meets the staff. When I walk into the door, I am greeted with friendly faces and smiles. Definitely recommend this location for food , toys and grooming or just to say hi.
Clean space, easy to get dogs in and out, friendly staff!!! They give plenty of shampoo and conditioner even with the basic wash. Complementary drying available as well. They also have ramps available for your pet if they have trouble getting into the tub on their own.
I have a senior rescue dog with one very irregular nail. The staff at here have been helpful through every step of his nail health. Today when I left I didn’t even look closely because I knew I would be happy but when I got home, seeing the progress from when I took him home to now just made me so happy! I never imagined we would be able to get it so under control and short! Really cannot recommend enough! So happy!
Tiffany did a fantastic job. She gave so much information as we were new to dog ownership and grooming. She listened to what we wanted and when our pup was really nervous at the beginning, she did a great job of taking care of him. She even sent us a picture half way through of him showing how great he was doing. All staff was great. We got him back with a cute bandana too :
Everyone is so friendly and helpful. I brought my pup for a nail trim. They did amazing and offered treats to him. Found some he likes now.
Worst service ever. Owner has no understanding of customer service. We went in for a groom and came back to talk about the issues afterwards. We had to take our dog into the vet due to injuries caused by the groomer cuts, burns and soft tissue damage. Not to mention the terrible job on the grooming itself. Vet told us what they did was completely wrong and that we should talk to them. From the first minute, the owner was defensive and did not want to hear our side of the story or what the vet said. He told us he gets complaints all the time and that the customer is NEVER right. He told us he hopes we NEVER come back. I was so surprised to hear that. An owner of a business should be wanting to make his customers happy. Instead he said that people complain all the time and that he tells them they are wrong. How does a place like this stay in business? Help small business owners by using someone else who cares about the pets and their customers. For an owner who says we were wrong he was quicks to pay us to get out of his store. They shaved a shitzu to nothing.
I brought my dog who does not travel well for her appointment today only to be told by the owner that my pet's groomer "no longer works for us" and the groomer's replacement was "booked" today. He apologized and *thought* all of the now departed groomer's clients had been called. He made no offer to compensate my inconvenience caused by his mistake. A look at the groomer schedules, a coupon perhaps? I had to spend nearly two hours on the phone attempting to find somebody-anybody-who's not booked out for two months and willing to groom a senior dog.
Rebecca was the most unprofessional we have ever had loved this place until today. Rebecca tried to get rid of us in many ways. First claiming that we had too many cancelations falsecanceled once due to our puppy being sick. Than we found out she had set up someone else on our time slot. Than claimed that our puppy bit her totally false because the other girls were playing with her. It's unfortunate because we really liked it there but now afraid to take her there with people like Rebecca. I guess we will have to take our business somewhere else
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