Walgreens

Scheduled a Covid test online. Was shown through the appointment schedule it was free, even after I put that I was not using insurance. The woman kept trying to run it through an old insurance I had at a previous job that I no longer have, and said that is why the charge? But I don’t have that insurance. It’s an old card on file. I do not have insurance at this time since I switched jobs. Got to testing and was told it was around $130. And was told it was CASH ONLY. Which is hilarious because I thought card only was the new way because cash spreads germs during the p*dmic. Was never told this online. Was never told this through appointment scheduler. And was never told this through emails received after confirming apt. Needs to update information and keep patients aware of protocol and procedure. Poorly done

2 issues- first I ordered graduation announcements and was told they would be ready next day by 9a. Went to the store after 2p and their machine that makes them was broken. Not one person called to let me know they would not be able to fill the job. Very unprofessional and when I asked why she just said she didn't have time to find where the machine was jammed or give customers a call! Not at all ok! Second issue pharmacy was extreme rude. I had a prescription that was ready day before came to pick up after my appointment and my doctor canceled the medicine going forward. They refused to give me the medication even though it had been filled before canceling for the future. The tech was rude and had no explanation just said we won't give it to you. Had to send a message to my doctor to have it resent .

I went into the pharmacy in Erlanger to pick up a prescription for my daughter. There was a young, blonde associate that helped me, I believe her name was Haley. She was very rude and her customer service was just not pleasant at all. I reached out to speak to a manager and I am waiting on a call back. If you can’t be polite and respectful, please do not get a job in customer service!

The people at the store are amazing. Everybody is always super nice, but I have to give an honorable mention to eric, Sherry, Melissa, and Maria. They go above and beyond. They are all super kind people who do truly care about you. The pharmacy staff is also very nice.

I must say, the inside of this Walgreens is pretty snazzy after their renovation! It's now a Kroger Express Walgreens, meaning you can purchase dairy, meat, and even produce items from the store. You can also order Kroger groceries online and pick them up here. I see other reviews complaining about higher prices, and funnily enough, there's a Kroger just down the road. Otherwise, I can see how this one stop shop could be useful elsewhere. Personally, I solely come to Walgreens for prescriptions, and the staff is friendly every time. I prefer to go through the drive through which is usually not too bad, and I typically have no issues getting prescriptions filled here.

I bought an item at this place yesterday and paid for it with my credit card and there, I went to Kroger and discovered that my card was missing. Went baçk to Walgreens to see if they had found it and they replied no. My daughter went there today and they had it in the safe. They could have called me by looking in the telephone book.

It's a pharmacy so they sell pharmacy related things. I've noticed that they mark up products extremely high. $8 dollars for a can of skyline chili ?? Your ratings will take a hit for that one wallgreeens.

I have probably the best Walgreens experience I’ve ever had tonight at this location. I was walking in to buy my dad a pulse oximeter after he was leaving the ER with pneumonia, but his prescription has been sent to the Walgreens in Union Kentucky because it was a 24 hour one. I noticed the pharmacy was open still on at this location OK requested they transfer the medication to this location and they had it ready for me in less than three minutes amazing customer service and I appreciate not having to drive as far

Just moved into my new house and had some of my prescriptions transferred to this store. After picking one up I got home and went to take a dose of the medication. I was supposed to get 90 for the month 3/per day. When I went to get one I could tell there wasn't 90 there. It was obvious. I got 33 after counting and missing 67 pills. It wasn't a narcotic or anything just a medication to help bowl movements I would not recommend anyone go to this location.

At the time of writing this I am sick as Hell with Covid-19. I took a covid test for my Doctor and it came back positive. My doctor called in two prescriptions to this walgreens pharmacy. The pharmacy REFUSED to fill the prescriptions today even though they filled the same prescription the day before. Jihn Lee the pharmacist working at the time told me no meds are approved for covid so she will not fill these prescriptions for me. I attempted to ask what I am supposed to do and she angrily started talking over me and would not give me a second to speak. I couldn’t raise my voice because my throat is so sore the pain was too much. I began begging out of fear for my life and my health and she raised her voice even more and continued talking over me, just refusing to allow me to ask why. WHAT COUNTRY ARE WE IN?! How can a doctor, with 8 years of schooling, and 20 years of experience be over ruled by a Walgreens Pharmacist?! I am feeling like death and have no meds because this pharmacy wants to get political about about medicine. I called my doctor and she told me this doesn’t sound legal. I’m supposed to take a shot that’s never completed clinical trials, but I cannot have meds that my insurance covers, that my doctor is prescribing?! What is happening?! Why am I being refused life saving medications on some political basis?! BOYCOTT WALGREENS!!! I am getting my attorney involved and will be seeking retribution over my sufferage and their refusal to fill a prescription today, that walgreens filled yesterday, because this pharmacist said these meds aren’t proven to treat covid. BUT THEY’ll OFFER A SHOT THAT ALSO HAS NO COMPLETED CLINICAL TRIALS?! MURDERS!!! These people don’t care about your health, they are too busy playing political games.