Walgreens

ZERO STARS. RUDEST Staff I've encountered anywhere. There is a manager there currently with a wrist brace who has a TERRIBLE attitude problem and outright refused my ability to drop off a package there based totally on "her not liking me". The package was within the dimensions and the employee wanted to argue with me about whether it was a FedEx service or a Walgreens service. She did not take kindly to anyone disagreeing with her and proceeded to try and bully me by threatening to refuse my package. When I wouldn't apologize or backdown for stating facts about FedEx, this employee followed through with refusing my package. Incredibly unprofessional. Avoid this place.

Wonderful people in the pharmacy. I'm shocked at what other people think of this pharmacy considering they've been extremely helpful with me and I've seen them be great with other customers whenever I'm there. I've worked retail before though so I do know the unrealistic expectations of some people. I hope they keep the people there right now for as long as they can.

Under no circumstances should you use this pharmacy. If you have medications that you need, or your life depends on, you do not want them here. This pharmacy is so bad that even my local doctor, after I asked him to send my prescriptions here, rolled his eyes and started telling me how all of his patients have problems with them. I've also now heard the same thing from other people who live in the town and they've told me not to even bother involving the store manager because he doesn't care and won't do anything. These negative online reviews are real and, no, they're not from high-maintenance demanding customers because I'm not. I'm patient and courteous and give people the benefit of the doubt. I also have a certificate in Mindfulness-Based Stress Reduction and, after one week -- one full week -- of trying to get a problem fixed that I did not cause, I was stressed, unhappy and on the verge of tears. For a Rx??!! Save yourself from this type of stress. Go to CVS. Go to Walmart. Order online. Order anywhere but here. It's not worth the negative impact on your happiness and peace of mind. Trust me on this.

Hello My name is Rafaela Morel i am the Beauty Consultant at the 11 ashford ave walgreens located in Dobbs Ferry. I can help you with your skin care needs and your cosmetic needs. The skincare brands at this location are Cerave, Cetaphil, Olay, Neutrogena, La Roche Posay, Vichy, Eucerin , Aquaphor, Vanicream, Roc, Aveeno, Loreal, Ponds, Garnier, Nivea, Goldbond, Lubriderm, Jergens, Ambi, Truskin,No7, soap & glory. For your cosmetic needs we have Loreal, Revlon, Covergirl, Neutrogena, Essie, Sally Hansen Makeup Revolution, Wet n Wild, Maybeline, we have Lashes by Kiss, Ardell, and aswell as Nails by Kiss , impress press on manicure , and other nails needs and acessories. This is a friendly walgreens and we are always looking foward to helping out our customers ! We also have a fed ex drop off on site :

0 stars. Two prescriptions and BIG UNPLEASANT PROBLEMS. My vet was on hold for one hour to give a prescription. When I called to check if ready, I was on hold 20 minutes then cut off. The pharmacy manager said that was impossible because he always picks up by the third ring. Unfortunately I had another RX to be transmitted and since I had to go to Walgreens to pick up the vet’s RX, I had my doctor transmit it to Walgreens. It was sent at 11:15am and the pharmacy had no record of it at 4:30 pm. The woman at the counter told me to call my doctor and have it sent again. I called and had it sent to CVS. Then back to the counter where I said that the pharmacy was terrible but I needed to pay for the RX for my cat. She refused to help me and THEN I raised my voice. She called over a second person who would not speak with me and called the police. I finally got the pharmacy manager to listen and I paid. The police came and they both said they have a lot of problems with this Walgreens 11Ashford, Dobbs Ferry NY and personally would never use it! NEVER AGAIN. Not my first Walgreens problem but definitely my last.

my heart goes out to the lovely pharmacy staff who have to deal with so many nasty customers on a daily basis </3 every time i am there they are nothing but sweet and helpful. i can only guess that the only way they can be rude is that they are tired and snippy sometimes because of all the people who are impatient and rude because their medications aren't done in 5 min during a rush of 15+ people or that their copay is so high because their insurances don't cover the medications completely!! a little empathy and kindness goes a long way for both sides!

The store requires you to have a Walgreens card and will not use a "store card" even if the items are on sale. The store is also a little shady and we tend to have issues there each time we go which is too bad since it is the closest drug store. Strange hours, limited inventory, inflexible policies see issue with discounts above, slow check out, other small but annoying issues. Possibly could be improved with a motivated manager??

Worst pharmacy in every way. I tried to have one prescription filled here and was told that my insurance doesn't work at Walgreens and I should go to CVS or Rite Aid. Wha?? When I tried to have the prescription reversed days later, they said it had been successfully filled with insurance. Next attempt at using the pharmacy was for a COVID booster. My appt was cancelled the evening before. I missed their call. No voicemail, email or txt was left, and they were closed an hour later when I called back. So I never got the memo. I was turned away when I arrived and told to make a new appt online for next week, but they are completely booked up and have no power to try to fit in cancelled appointments. Just awful. Go to Greenleaf down the street!

This is for the Pharmacy not the store itself. I understand the world is short staffed right now but... Pharmacy hours are 10-6 M-F? And closed completely on weekends? Ok, the least they could do is show up on time then! As if a 10am start not late enough, they show up at 10:30 to open. This is why so many people in Dobbs Ferry miss Cary's Pharmacy. The Board should have never approved this monstrosity in this town in the first place.

Went in to get migraine medication- the woman behind the counter was bent over doing god only knows what - 2 other associates were in the store had to tell her there was a customer - she was incredibly rude even ruder when I asked if I had points she said no I asked really? I am a frequent Walgreens shopper went home checked I had points - She didn’t even acknowledge me - no thank you have a nice day anything I get it no one wants to work anymore but here we are we if you don’t like your job get a new one! I hope she is not a manager because I will be calling - if you can’t be polite to customers or acknowledge them when they are at the counter because I stood there for a good 2-3 min and I was the only person in the store don’t work there not that hard! Sorry you had to work a holiday we’ve all been there