Walgreens

I have used this pharmacy for many years. For the last year and a half the service has been horrible. Getting meds filled by ordering on the app was once easy, you order, they fill it, you pick it up. Now you order, it sits in some perpetual hold, you have to call them to find out what the hold up is and the people there at the "dispensing pharmacy" are rude on the phone. They place you on perpetual hold and then when they do answer it is short, abrupt, certainly not customer service oriented and they basically hang up on you without even a "thank you for calling". It's not like they are worse or better than CVS because they are both the same. I know you are busy but a little thanks or appreciation goes a long way. Why is the electronic system not working? It would prevent all these calls and I wouldn't have to hear the distain you have for answering the phone in my ear.

Worst place to get help for your prescription. I waited to get my prescription. I was first in line. They skip me start giving service to others who was last. This was on a Tuesday around 820pm lady with brown hair and wears glasses serviced two cars in the drive thru then a third car I still didn't get my prescription

This drive thru pharmacy is a joke long waiting times employees working like they don't wanna be there and when you go inside the line is worse. It's awesome how you sit in line for 30 minutes and no cars moving what's going on inside

Honestly I used to love this pharmacy. What happened? You can’t get a real answer from a person. I’m a retired nurse and I totally understand how understaffed they are but I’d like to speak with a pharmacist once in awhile and please please have a human being call me back not that friggin Walgreens useless recording. Desperately researching a new pharmacy option and sadly.

I have been waiting almost 4 days to get 4 prescriptions filled. I had eye surgery last Thursday and the pharmacy still does not have them filled correctly. One pharmacy tech was so awful and rude. She should not be dealing with the public. I’ve called at least 10 times to try to get the correct prescriptions. You are on hold for close to an hour each time you call. I will never use Walgreens for anything again.

Small store compare to others and yes it’s busy but the employees care and show appreciation. I’ve never had any issues and always come here. My favorite Walgreens.

This place is the worst go somewhere else to avoid getting stressed. Long wait time and then they say medicine is not ready after they send messages that they are. If you call be ready to be put on hold might as well shut the pharmacy down because it's nonse

Horrible pharmacy. Have to fight to have things filled and they never answer the phone, just constantly put on hold.

Went on for my No Appointment Needed vaccine and the tech immediately said the Pharmacist was on lunch and it would be 30 minutes til he got back and then after that, once he got done doing something he would be able to get to us, so it may be an hour or more to wait. I pointed out the No Appointment Needed sign in front and she was unwavering in this response and basically told me, sorry.. that’s how it is. Mind you, it was 1:30pm so it wasn’t crowded or anything. Her customer service skills were severely lacking. Add to this, I had ordered an item online and when I tried to pick it up, the employee spoke very little English and had no idea what I wanted. I finally had to show her where the online orders were kept and there was my order. Lastly, my final purchase was a BOGO that I had tried to order online, they said it was out of stock.Of course the item was absolutely in stock, so I picked them up and the process of checking out was a pain. The kid behind the register just didn’t want to be there. I was trying to use a discount card, but all he kept saying is, “it don’t work.” In fact it finally did work and we got the transaction done, but the general attitude and overall lack of customer service at this location is astounding.

Worse pharmacy service I have ever experience I don’t think they know what they are doing. It been 4 days and they can’t even transfer a prescription to CVS