Walgreens

Excellent service in Pharmacy Department . I do remember she was a Manager. I could not find her name. Love it.

Service in Pharmacy is the worst ever !!! Will be calling the corporate office to wonder why it takes 30 mins in line to get help ! With 5 employees working!!! Terrible

I was at Walgreens last Saturday 1/7/23 and had my passport photo. I was not happy the way the guy and the other lady did it. They didn't showed and ask me if I like the photo. They printed it right away and I was not happy with it. The photo was not nice. Then I came back the next day Sunday and it was a different person who took the photo and I told her that I was not happy and satisfied with my photo taken yesterday. She started taking the photo and showed me which one I like. She was so nice that she didn't charge me for the photo I had today. She just asked me for the receipt. Her name is ZHANE. I'm so thankful to her. She's very polite. I'm so pleased.

I unfortunately have to agree with the other negative reviews regarding pharmacy staff. There is only one very nice pharmacy technician. I wish I could remember his name. The rest of the staff ignores you as you are in the drive thru. They are never friendly. They come across as though they are upset that you are bothering them. It's clear they are understaffed and overworked, but a nice smile and a hello go a long way in customer service. One of the managers has no people skills. He had to help a cashier when the cash register was not working properly. He was unfriendly, didn't acknowledge the customer, and came across very angry. District management needs to come in and do an overhaul on this store and teach them about customer service. The lines are always too long and allow customers to stand in line for a very long time without calling for a 2nd cashier. It is infuriating. I quit using the pharmacy. I Have previously boycotted this Walgreens due to very poor customer service. I unwillingly ended my boycott, due to the convenience of the location.

Covid RT-PCR test results were provided nearly after 4 days. It's been 3 years of covid but still they can't improve the process and provide faster results. Late results can cause more infection spreading. This business has no willingness of improvements.

I have only visited this location for their curbside pickup option, so I cannot say anything about inside the store. However, from my interactions with staff so far, this location is very good. Everytime I have ordered from here, it is filled within minutes..maybe I have just been lucky about the timing of my requests. And when I arrive and notify the store, a staff member shows up within a couple minutes and I am on my way. Staff is friendly and prompt, and the experience had always been easy and safe.

Waited over 20 minutes to get help in the drive thru. They wouldn't notice me even though I was trying to get their attention. I think the employees at this location are very disrespectful with people's time, and also inefficient. The lady Michelle was charging me $50 for my prescription, so I asked her why. Then she realized that she didn't apply my insurance to it. Thank God I asked, because I would have paid the $50 since I need my medicine. I have had similar issues here before. The same lady Michelle wouldn't check my insurance so I had to go home without my medicines until I called them and someone else fixed my problem that they lady in the drive thru couldn't double check even though I insisted about my insurance number.

Very rarely do I find a nice person that works at this specific Walgreens Pharmacy. Either they are short staffed or understaffed during the regular and predictable times that the pharmacy is busy. I'd hate to think that they are short tempered or rude for any other reason. Whether trying to get my meds straightened out over the phone or in person, I've not come across anyone there who seems to care nor want my pharmacy business. Walgreens website is a problem too when it comes to using it as you'd expect it to. Browser issues because their IT dept. isn't keeping up with new technology. I could go on and on.....

My appointment for vaccine at 4:30pm, got here 15 mins before time. Now 5pm still not calling for vaccine. What is the whole point of making appointment? Do Walgreen respect / value customers time?

As a physician who has phoned many prescriptions into this Walgreens over the last 6-7 years, I have nothing but high praise for the pharmacists I have dealt with. They were very professional and courteous. Likewise my patients seem to get good service from their point of view.