Walgreens

I dropped off a disposable camera two and a half weeks ago and it has not come back yet. I am eager to get my photos and the staff acts like I am annoying for calling about it. Walgreens clearly states photos will come back within 7-10 days and it’s been over two weeks. I am HIGHLY dissatisfied. Don’t get photos here.

I am an M.D. for over 25 years. This is one of very the worst pharmacies I dealt with. Their service is at best mediocre. Trying to renew my prescription is just a nightmare. To end this nightmare after three refills. I am calling my doctor to transfer all my prescriptions to a far more reliable pharmacy such as Giant pharmacy or CVS. in Gainesville.

Cashier Nishat - worst customer service ever. She blamed me for not handing her a coupon before she hits the payment total button. Things coming out of mouth started with “You should have” and “I can’t”. She made ZERO attempt to be helpful or courteous. After a manger voids the transition and she started to Throw my purchases as she bags them. I don’t understand how is this acceptable in any store.

Rudest cashiers ever!!!!! I went to a cashier who had no customers and was laughing and being silly, when I put my stuff on her scanner she looked at me with a serious tone and told me to go over there!! Do not go to this location, the Walgreens in Bristow is like10 x better.

The pharmacy prescribed and charged me for the wrong medication. I called to discuss and thought I was speaking with a 15 year old intern who ended up being a condescending doctor. He told me that the law will not allow medication to be returned and I get that. However, Walgreens mistake cost me another co-pay which they refused to wave. Worst was the attitude of someone who was trained to have the public best health interest in mind and could care less about it. “If you don’t pay me again, you won’t get the right medicine.” He hung up on me because the conversation was too difficult. An apology off the bat would have been enough and instead he allowed it to decline to the point of losing a customer for good. On to CVS…For clarity, I do not dislike doctors; this one is in the wrong profession.

Do not use this pharmacy for important medications. Called for a status, was told it would be ready in an hour only to arrive 2 hours later and be told they're out of stock. They then told me they would transfer it to another location only to call back later saying they couldn't. Not only did they have multiple opportunities to let me know they wouldn't be able to fill the prescription earlier in the day and chose not to, they just didn't care either. Can't tell what's worse, their ability to actually run a pharmacy, or their customer service.

The service is horrible at this pharmacy. My insurance plan only allows my prescriptions to be filled by Walgreens and this one is the worst. I get a call from the pharmacy that my auto refill will be ready the next week and when I call the pharmacy says they have no record of the refill. When I place the refill order, I call back and they say they are working on it or there is a problem with the refill. I have been waiting 7 days for a refill that the pharmacy claimed there's a problem and the insurance company will not approve. I called the insurance company and they said that the pharmacy keeps trying to refill the prescription for 30 days vs the required 90 days. While I was on the phone with the insurance company, I call the pharmacy and was told that it's being rejected. I informed the person on the phone that I was on the phone with the insurance company and they say the instruction state it can only by filled for 90 days. The pharmacy put me on hold and then came back and said it went through. But they didn't have in stock and needed to order it. It's been 7 days and they are still working on it per their system. Ridiculous!!!

If I could give this pharmacy a negative rating..I would go negative infinity! I have gotten the same prescription filled on the same day +/- a day every month since 2013. Practically every month they don't have it in stock and I have to go a day or 2 without. Now a woman tells me I can not get new refill because it's to earlycontrolled substance because I picked up last refill at 2:05 May 4th.. I said that's funny because I would have been at work at that time!! This place doesn't know their as$ from a hole in the ground and apparemtly I'm a slow learner for believing they finally could figure things out.. No more! Avoid this place like it has the plague!!!!

I walked-in to Walgreens yesterday late afternoon 2/26, at 5pm, to print out a few photos from my phone at the store’s Kiosk station, and I thought I had walked into a high school hallway after the bell rang. The store seemed fully staffed by a group of high schoolers that had no respect for the workplace. I needed help at the photo Kiosk, but I was unable to find anyone because they were all hanging out congregating at the front and back of the store. I had to get-up from the chair and ask the group if any of them worked in the photo department. Thankfully, a young man did come to assist me, but quickly left to go to the mailbox, which he asked if any of the two other employees wanted to go with him. I waited until the young man returned back to the store to asking if my prints were ready. When I did ask him, he acted like I was interrupting his day by being a customer there. I understand that good help is hard to find now a days, but an entire staff, is a higher-up problem. Let’s just say, I will not be patronizing that Walgreens location again.

Have not seen any other pharmacy worse than this one. I have worked as a pharmacy technician before, and I can tell that this one is the worst. Their phone lines take forever to answer, never get the prescriptions on time, keeps the customer waiting for more than 10 minutes, the list is endless….