Walgreens

Garbage. They don’t care about patients. They always act irritated. I understand if it’s a busy store but there’s clearly no sense of urgency, just self centered people. Too busy gossiping and hating their jobs to care. There used to be one good tech but she left and I can’t blame her. Working around all that negativity would push me out too. Go in and just hang out by the counter and listen to their banter. Just complaining about anything and everything. Save yourself the stress and go to Will-Cook road. Day and night difference.

I didn’t even want to give this pharmacy a star. Left in hold for hours only to get hung up on. Everyone working there makes you feel as you’re the problem bc you want to get your medication in a timely matter. Either hire more people, get better at your job, or act like you actually give a damn. Avoid at all costs

The Pharmacy has dropped in quality considerably in the past few years. I was charged for one medication and given given the wrong medication in my bag. For me this wasn't life threatening but this could kill someone. I requested a refill on on Friday and the website said it would be ready on Saturday at 1pm, I requested it be moved out to Sunday at 1pm 6/4/23 because I would be out of town. I went into the Pharmacy at 4:30pm today to pickup. There was one person in line before me. I was there maybe 3 minutes and the man in line before me asked if anyone was working the counter. A young woman responded to him saying she didn't see him there. After she finished with him, I moved up in line. She basically just looked at me, no hello, no welcome to Walgreens, nothing but a stare. I requested my refill, she then told me that the medication is not kept at the pharmacy and would not be there until Monday or Tuesday. It seems Walgreens now uses distribution centers to fill certain medications that are then shipped to the requesting store. Rude staff, mistakes, and now delays are what prompts me to warn others about this location.

I would come here often because it's close to my work. I absolutely cringe if I walk in seeing the older blonde lady at the register. She is absolutely the WORST! She is always upset, complains when things won't scan how she wants. Complains about everything. She won't say hi back to me or ANY customers I have noticed. Her manners are at a ZERO. She is so rude!! My friends and clients all say the same about her. If she is that miserable all day everyday, why is she there? I understand if she's going through something, but aren't we all? It doesn't hurt to be kind or say hello even?! She has been that way every single time for years. I now ONLY go if I HAVE to go there. I pray in my car before walking in that she isn't there! She is pathetic and makes me uncomfortable! I wish she was just a stocker for the shelves or something. Rudest customer service I've ever encountered. Always looks so mad. She doesn't know how to smile or say hi back?! People deserve better! Much better! She is 100 % awful.

Dont call your prescription here. Script been ready for days. Came to pick up @ 6pm. Its 7:07 and still 9th in line. The worst all time walgreens.

The pharmacy is terrible and has been for 5 years. Finally making the switch to Meijer. I never receive notifications when prescriptions are ready. Calling the pharmacy doesn’t help resolve any issues when you immediately get put on hold when they answer. Sometimes I’ll drive up to the pharmacy to be greeted by a hand written poster in the window stating “drive thru closed. Come inside.” Which isn’t convenient when picking up medications for sick children that are also in the car and now also have to go inside and wait in a 12 person line. I’ve presented a tech with a Good RX coupon at the end of her scanning my prescriptions to be met with “now I have to do it all over again. That comes first.” I was never greeted with a hello or eye contact or asked if I had coupons at the beginning of the transaction. If any of those things would have happened, maybe the coupon would have been noticed at the beginning of the transaction. Tonight I called, asked a question and was put on hold followed by being hung up on. I called back and the pharmacist said, “ Didn’t you just call?” Yes I did, I was hung up on. She said, “I thought you were just coming in and our conversation was over.” Nope, no questions were answered so clearly it was not over. Everyone there acts like they hate their job. Rude, short, no eye contact, zero problem solving skills and ALWAYS huffing and puffing. Sayonara Walgreens.

Month after month, this is literally the worst experience. I feel like I have to put on war paint every time I walk in there bc it’s going to be a battle. I only go here bc my insurance forces me to use Walgreens. Super long lines, terrible customer service and snotty answers to legitimate questions. Delayed orders and calls asking me to refill prescriptions from months ago. Ive had the same insurance and discount card for the same prescription for over a year, yet the discount card never gets added and I get treated like I’m a massive inconvenience for asking for the additional $40 off to be applied. Why it can’t just be added like it was when I was able to use CVS is beyond me. I don’t understand how corporate allows this location to be run like this. Get it together Walgreens and give this location a customer service overhaul. It desperately needs it.

Walgreens Pharmacy Ladies were so Awesome! They took time to look up my Son's Medicaid information...very polite and patient! Thanks Ladies!

UPDATE-IT JUST TOOK 8 DAYS TO GET A PRESCRIPTION FILLED!!!!! UNACCEPTABLE!!! I will now be moving my prescriptions to someplace else. EVERY single month I have problems getting my re-fills and then I miss important medication because of their inability to fill a prescription in a timely manner. I always put in my refill as soon as my insurance allows and it's still always days late.

Why have 2 drive thru lines but only one person working it? Always a 15+ minute pickup. This time, they didn't even have my script ready that was put in last night.