Walgreens

Do not give Walgreens Photo Center your film photos. They took my roll of 72 half-frame exposures and lost it forever. The prints were all badly cropped and printed in the wrong orientation whoever developed them didn't know or care that these were half frames and the digital copies on the accompanying CD were someone else's congratulations to the Roelfs - it's a girl. When I asked the employees at the desk if they can give us the contact info of the company that developed the film, so that I can ask them for digital copies if not the roll back, the Walgreens employee said they don't have the number or email of the very company they sent the film to. How? Did they put the film in a bottle and hope that the ocean would carry it to a developer?They said the CD with my very intimate photos was given to someone else, and there is no way of knowing who. I can't trust Walgreens again with my photos. In fact, I find that I can't trust anyone with anything anymore.

I’ve had some of the worst experiences with Walgreens, to write them all down would take up more time then I’m willing to part with. Trying to transfer to a new pharmacy and the pharmacist straight up lied that our prescriptions were out.

I wish that I experienced a friendly experience when instead it was hostile and stressful. I do not believe the store employees intended to be aggressive to me however they work And it was highly injuring. I remind my self most people were injured as children by grown ups who didn’t know better and to forgvie them

Very poor service indeed. Expect your prescription to be late, miscounted, or simply altogether forgotten. The call/care center is to be avoided completely. They almost always get it wrong. Try to get the pharmacy techs at the actual store. Used to be a respectful, efficient location. Now I'm forced to transfer to HyVee. They claim to be forever understaffed. People with vital prescriptions beware!

I am not sure what’s wrong with the Pharmacy, I see 3 to 4 people always working there. What is the point of going to Urgent Care when you don’t feel well if you won’t get the medication the same day? or early next morning? but more than 24 hrs after the doctor sends it, and they are aware because it shows the status as in progress. And when I called, after literally waiting for 2 hrs, they were extremely rude, wouldn’t allow me to finish any sentence and responded “we are doing everything we can”. Again, not sure if they are under staff, or what the issue might be.

The girl at the photo counter was incredibly rude. Barely made an effort to find my stuff and stared at me while I stepped aside and frantically tried to figure out what went wrong. She finally realized maybe it was an order submitted online she never asked and is that not the majority of their photos these days?? and acted like ringing me up was a pain. She acted like I was a huge burden the whole time. I don’t expect employees to be cheery all the time but maybe don’t treat customers like gum on your shoe. Do better.

Pretty terrible experience last time I went, and it's usually pretty ok but this time I ordered curbside pickup. I hit the button to say I'm here and waited. Nothing for 5 minutes so i called like it says to. The woman came outside and said they don't have my order and that it was just picked up by doordash. I responded that I didn't order delivery, I ordered and told the store I'd pick up curbside. She just replied that the orders not here and they just gave an order to door dash and to "go home and wait" and walked away. Door dash doesn't have my information so I knew I wasn't getting it delivered especially since I did not select delivery. She didn't seem to want to admit she gave my order to another person. I called customer service and talked to a very sweet and understanding woman who helped me to get a refund so that was the only thing that bettered the whole experience. Needless to say the order was not at my home.

Absolutely!!!the worst pharmacy in Johnson County .. over 6 hrs to fill a pink eye prescription. DO NOT go there!!!!! Go anywhere but there

They are constantly failing to communicate with clinics and insurance companies, so everytime I get a new Rx I have to play phone tag the whole day. There is seemingly zero 0 communication between staff in the pharmacy and many of the technicians I've interacted with have given poor customer service and just seemed mad to be interacting with customers at all. Calling takes at least 10 minutes because there's never staff to answer the phone. The only thing they have going for them is Express Pay, but they routinely screw that up for me too. There's literally three other pharmacies on the corner of Muscatine and First, go to one of those and steer clear of this cluster. Edited to add: I forgot to even mention all the times that they put I'd picked up my meds when I hadn't or today when they LOST MY PRESCRIPTIONS.

This place is very short staffed, and they have a lot of turnover. So the people in the pharmacy are mostly very slow and don't know what's going on. There is always a problem: can't find the name, the med, the insurance. This time we're waiting for 45 minutes at the window while they look for a med that was supposedly ready hours ago, and then they closed the register for 30 minutes for lunch just as they were ringing us up. I don't know why I've put up with them for so many years, I'm moving all of our prescriptions over to Towncrest.