Walgreens

The store is well maintained and organized, but some of the workers are extremely rude. I came in the other day to retrieve some items and I was having trouble finding them. I asked a worker there named Kali for help and she blatantly ignored me. Once I was able to get her attention, she rolled her eyes at me, and just lousily pointed me in a random direction. I understand that people may have bad days, but I shouldn’t be disrespected while trying to shop. I am EXTREMELY disappointed about my experience at this Walgreens, and I will not be returning.

Don’t come here to develop film. On 2 separate occasions I went here to develop 35mm - the first was ~July 2022 and It took about 2 weeks past the expected date which was whatever, I understand they can’t control shipping time to receive a blank card with 1 extremely overdeveloped photo out of 3 whole rolls. The next time January I dropped off a disposable camera and 1 roll of 35mm. For some reason I got back the photos from last July? Anyway, today I come back to pick up the 2 rolls from January 3 weeks past expected delivery and they tell me the package was returned because the disposable camera and film roll which was encased and marked in a plastic container, was “empty” and only had a small plastic spool in it. I looked behind the worker and my disposable camera was sitting on the shelf and they told me it had been for weeks. Not sure if they opened the back of it and tried to remove the film and that’s where the small plastic spool came from? If so the film was ruined and the other roll was lost because I got nothing back. $60 worth of film was wasted here and my time.

Muscatine Walgreens pharmacy …Had four prescriptions to pick up on Friday at 5 o’clock the hours are posted and on the answering machine as 10 to 6 Monday through Friday and I show up and they closed the pharmacy at five and they’re not open again until 9 o’clock on Monday without any kind of notification at all… other than the constant text and messages that my prescriptions are ready to be picked up no oh by the way we close at five. I understand there is a pharmacist shortage but I feel bad for people that absolutely cannot live without their medication‘s for the weekend and show up at five on Friday with absolutely no heads up that you’re closing early and won’t be open for the weekend..

I like this Walgreens a lot. Very friendly staff.

Refilled a RX 10/31/2022 at 8:00 am to be ready for pickup at 2:00 pm. Could not get to Walgreens before 6:00 pm so I drove the 13 miles at 11:00 am 11/01/2022 and was told at the drive up that my RX was not ready, "sorry, short staffed," and could I come back later? I asked how long it would be and was told 20-30 minutes. Just got the notification that it's ready at 1:47 pm. Won't be filling RX here anymore.

I love this store because they are open 365 days a year and they have a little bit of everything!

Only a few good people left at this store and one of em being Miss Julissa, super helpful, super kind, told me everything I wanted to hear when asked, and she got me prescription that I needed super fast! Give this girl a raise!

Made an appointment for a covid-19 test, waited in line at the drive thru for my appointment for 45 mins then was told I had to come inside as they were short staffed, even though on the confirmatione it specifically told us not to come inside. Once inside we waited at the counter only to be told we had to leave and wait back outside in the ever growing line. Safe to say we did not get our covid tests and will never go back to this pharmacy again. Never seen such incompetence and disorganisation, very disappointed.

This Walgreens was very good at one time. Has gone down hill over the past year. Customer service is horrible at best. Always out of products and always messing up the prices. If you're in line and it's their lunch break to bad, they shut the door on ya and tell ya to come back later.

Is crazy! The pharmacy is open only a few hours and only a few days. And there is no drive thru, instead, you need to make a line between sick people that takes more than an hour and where nobody respect social distancing! That is not bad service, that is criminal!