Ward-Wilson Funeral Home

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"DEDICATED TO EXCELLENCEWard Wilson Funeral Home & Cremation Services and Memory Hill Cemetery are dedicated to providing the families in the greater Dothan, Alabama community with the highest level of service within the Funeral and Cemetery professions. As caregivers, we pledge to treat each family with dignity and compassion. As citizens, we pledge to work with our fellow citizens to improve all aspects of community life. We always strive to treat those we serve with kindness, care and consideration."

Address: 2414 Hartford Hwy, Dothan (Alabama) 36305

Phone: (334) 792-4194

State: AL

City: Dothan

Street Number: 2414 Hartford Hwy

Zip Code: 36305

categories: funeral service & cemetery

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Reviews

Heather was very good at directing the services , I have no complaints there, but that’s the only good comment I have. They were late in ordering my husbands VA foot marker I got a call a few months after he passed away with an apology for the “oversight”and it took months to get there, secondly I was told it could be a year to get my husbands headstone and here we are 14 months in and still no headstone. I’ve heard every excuse as to why it’s not there, and there are those that were buried after my husband that have theirs already placed. The next step is contacting an attorney to get my husbands headstone placed. Don’t take a chance with this place if you want any assistance after you hand a check to them, the caring stops after money is placed in their hands!

Mrs. Nicky made me feel so at home and so welcomed after losing my daddy. She is an amazing woman who I would not have even expected to come out and help me the way she did. Keep her forever.

First of all the man and woman they had to get my grandfathers dead body couldn’t handle the weight and my Uncle had to step in and help carry his own father to the gurney. Secondly, The hearse driver was too fast.. maybe he was trying to keep up with the state trooper but they should be in sync with one another for a funeral..  Also, the casket was so heavy and they told us 4 men would be enough without bothering to tell us how much the casket weighed. The facility is nice and the people were kind. The preacher had a nice story but we expected a lot more consideration and organization from a funeral home as Ward Wilson.

Our family was very disappointed with the services rendered for my sister.  When they came to pick my sister's body up, which was late at night, her son tried to make sure they had her dentures for burial.  He was told to hold on to them because they would lose them and to bring them to the funeral home the next day.  When we arrived and he tried to give them the dentures, he was told they had already embalmed and could not use the dentures.  He was so heartbroken, as were we all.  When they had no dentures present, they should not have taken for granted that she had none.  They should have contacted her son.  I could not even stand and enjoy our last moments with her because she looked nothing like herself.  All of our family has added heartache because everyone cries because she did not look like our sister.  We come from a family of ten kids.  You add that to all the grandkids, great grandkids, etc. and you have a lot of unhappy people that will not use these facilities.  How could you possibly make a body look nothing like the individual that live in it?  Very heartbreaking.

My brother was laid to rest next to our maternal grandparents, paternal grandfather, paternal great and great great grandparents, several cousins and aunts and uncles.  I enjoy going to this cemetery and have never felt a negative presence there.  It is clean and the lawn is manicured by the facilities staff.

I visited Ward Wilson Funeral Home a few weeks ago and it was a wonderful experience from beginning to end.  First, the funeral home is beautiful, well maintained and very modern.  Second, the staff is caring, kind and considerate and very happy to explain and answer your questions.  Third, they provide funeral services that fit your needs and personality.  They are the best around!

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