Watson Clinic Bella Vista Building

This is a provider specific location that have a great environment and staff. This location is off site from their main building but is still part of it's affliction. I enjoy the separate location because it's not as busy,it's quiet, always clean, private, your only there to see a special provider and your out. It's like the VIP headquarters but it's really not they just treat you that way. It's never been a wait in over 3years since my arrival to this location. I am very greatful for the respect, curtesy and attention to detail of their patients. Thanks to all those that love what you do for other's.

I had surgery with Dr. Tarek Garas. Best bedside manner and very respectful. Office staff was great, and response to needs and concerns were immediate. I love his team. The whole process was great, from scheduling surgery to preoperative testing to the day of surgery was great. My surgery went well, and I am recovering well. Thank you, Dr. Garas and team.

Very disappointed with my visit. I’ve had to go to several doctors in the area and got tests done. I am a self pay patient and ask for costs up front. Every doctor and places that ran tests EXCEPT FOR WATSON CLINIC has been very fair and spent time with me in their office. The physician assistant spent about 5 minutes reassuring me that there were no issues as far as my ears, nose and throat so that was good. I paid $197 self pay “up front “for this 5 minute consult. She then said “ let me do an endoscopy which took about 2 more minutes. Two weeks later I get a bill for $518 for the endoscopy which I didn’t need. I didn’t have any sinus, or decongestion issues. The PA just ran up the bill that we all end up paying for in health costs, high deductibles, higher taxes, etc. The only thing anyone in their finance office can say is that I signed the paper giving them the right to do that. do whatever procedure they want in the office without asking permission and charging you inflated prices for I’ve since called sever ENT doctors in the area and most price the endoscopy for under $200 with the visit charge. Beware of Watson Clinic and their billing practices. It’s a shame. *** this is the only negative review I ever wrote and also I’ve never not paid a bill in my life. ***

I love them. I first went for my daughter who had regular ear infections. She seen Kayla Hester who is very nice and great with my 2 year old. She explains everything. Dr. Lakhani did the surgery to have the tubes put in and since my daughter finally started talking. Anytime she has an issue they make sure to see her. I also seen Kayla Hester for sinus issues and had the same great experience. I had a few things done in surgery to help with my sinus problems and I also had a great experience with Dr. Lakhani. For my follow up's I've been seeing Heather Wilson who has been wonderful also. They all work hard to try and figure out the root of the problem to solve it. Their nurses are all so nice. I've been many times at this point and have only had great experiences.

Dr. Curtis office in Watson clinic is the worst. I was trying to establish with them a soon as I found out I was pregnant, they gave me an appt but before that appt I had an emergency where I started bleeding and I went to ER, it was a long weekend and when I called Monday to find an appt with dr Curtis no one on her office show empathy to me or even was in the disposition to give me a sooner appt. Even though I was crying over the phone because of the despair of the situation. They told me they needed to get all my files from hospital before giving me a sooner appt, and even though I make sure they were getting all my files they didn’t gave me an appt. If you have an emergency follow up they will not care at all. I’m sure dr is good but her office is a disaster.

My father, who is 90 yrs old, had a procedure done today removing cancer from his nose. Even though we were there all day the staff and Dr. Cao were excellent. Very professional and so kind. Dr. Cao went out of her way and called my father tonight on our house phone to ask how he was doing. Dr. Cao went over and beyond being the caring Dr. We all want to have to take care of us. I recommend her 100% if you ever need any cancer removed.

Did not have a good experience today. I was meeting my son for his appointment after school, but he had texted me that he was running late because of school. I told the receptionist at the front desk that he was running late, but I showed her on my Life 360 app that he was on his way, and not very far. She called to let the back office know, but she was told to tell me that if he’s15 minutes late they wouldn’t see him and he’d have to reschedule. It was 10 minutes after his appointment time and it was a 50/50 chance, so I rescheduled. I stayed to pay my bill. When I was done, my son had just sat down. It was now 18 minutes after his appointment time, so I decided to ask if on the off chance, we would be shown compassion and could still be seen. He was also hobbling in on crutches with a broken ankle, so I thought I’d ask. Ask I did, and even seeing him on crutches the receptionist wouldn’t call back to the nurses to explain that he just arrived, and told me that he’s 20 minutes late, and she had already rescheduled his appointment, and sorry he can’t be seen today. I didn’t make a scene, but I did make sure to still thank her for her patient services. Not sure if we’ll keep the rescheduled appointment. And I get it... I am also in the medical field, everyday dealing with late patients and more often than not, working them into the schedule. They have to wait, but they are still seen. And it is not even that which upsets me. What is mostly upsetting is that at my son’s last appointment WE WERE ON TIME, and we waited OVER AN HOUR past his appointment time for his doctor to see him. And I get that too. Emergencies happen, doctor’s offices are busy, but we didn’t complain. We were understanding. We were not shown understanding today. We were shown the door.

My daughter is 27 weeks pregnant and has had to call every time her Labs show up with a problem. Now she is anemic and we would not have even known if we had not went and looked at her Labs. It's been a week and a half and they still have not called to let us know she is anemic. Every time we have to call them to find out what we should be doing. She's had elevated white blood cells, she's had elevated red blood cells and other issues and they never call us. Maybe if we sued them for negligence they might call but I nor my family will ever go to Watson Clinic again

Extremely overpriced. I needed to get an IUD replaced. Watson Clinic wanted to charge me almost $2,000. I called a different office and the cost is only $1400. I called back to Watson to see if they would match the price and they said no. They do not care about patients. It's all about $$$, which seems to be the common thing with healthcare these days. Very disappointing.

They were supposed to call me after my biopsy results came back but never did. Finally got the results in an email which showed that I needed further treatment, but didn't say what. I called in to find out what that means and I was on hold for over 3 hours without ever speaking to anyone. Still haven been able to speak to anyone a week after my results came back. Do not go here unless you have to