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Reviews, get directions and information for Webster Light, LLC

Webster Light, LLC

About

Webster Light, LLC is servicing throughout the Bay State. We are a home health care company whose office is situated in Westborough, Massachusetts

Description

When you need exceptional home health care, let Webster Light, LLC be your primary provider. Our passion to serve and care never stops and that is why we want to be a part of your journey to a better health. We guarantee that we can provide you with the essential care and assistance you need while delivering it in a customized way. We are a MassHealth provider for GAFC services. Since you are our inspiration, we will serve you with our whole commitment.

Our wide variety of services include personal care, companionship, housekeeping services and home health aid. These services are developed to promote better health for you and your loved ones. We will extend these services through our compassionate and caring staffs who has a will to serve to all type of clients. Their abilities and skills are truly admirable as they were able to touch different lives through their sincere care and services to their clients. We can assure you that you entrust your loved ones to the people who possess sincerity and honesty.

Address: 182 Turnpike Road, Suite 100 Westborough, Massachusetts 01581, Westborough, Massachusetts 01581
Phone: (508) 449-4064
Email: moc.liamg@61yksvehsads
State: MA
City: Westborough
Street Number: 182 Turnpike Road, Suite 100 Westborough, Massachusetts 01581
Zip Code: 01581
categories: medical company



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Reviews
Great staff... excellent service....
I only gave one star cuz there’s no option for negative stars, they could care less about their clients they don’t have or care to have and keep files about the clients specific disability n needs not even that but they don’t do the job they’re job title is for. There’s been a few great home health aides I absolutely Love problem is the ones behind the scenes don’t do or help what they’re paid to do it’s a clique, they don’t respect the hipaa law and if they personally don’t like the home health aides you have and are comfortable with they make excuses to fire them which they really don’t understand how much distress that puts on a client who aren’t on disability and need help for fun not everyone can speak up for themselves which just makes everything harder. I do wish they truly cared about clients because that would make a world of difference being able to depend upon them I’ve seen by far the most amazing helpful caring health aides fired and some of the worst couldn’t care less health aides come and go. TRUST,RESPECT,HELPFUL-RESOURCEFUL and STABILITY are wanted,needed and have to be looked into seriously those are major issues that should be looked into and changed PLEASE
I really like Webster home care all the staff are really carding and go out of there way to help you and buy you things when you need it I would recommend them to anyone linda briggs
I have been a PCA for Webster Home Care for about a year and a half and I do not lie when I tell you that I tell everyone how much I LOVE my job! I love going into work with a smile everyday knowing I am making a difference in someone’s life. I get just as excited to see my clients as they are to see me everyday! It’s an amazing feeling knowing just how appreciated you are just from helping someone a little extra whether that be with a hand in the shower, medication reminders, helping someone bush their hair, whatever the case may be IT MATTERS and it matters so much to them that someone CARES about them. I love that about my job. It all stems from our fearless leader, our supervisor Lauren Driscoll! Lauren oversees the Western Massachusetts area for Webster Home Care. What’s so special about Lauren is that she CARES for each and every client, she remembers the little details that really matter when dealing with our clients, and she remembers them for every client we have in the WMass area!! She is always there whenever she is needed, whether it be for one of her aides or one of the many clients she oversees along side us. I couldn’t ask for better communication between her and her aides. She always reminds us how appreciated we are, which is so needed at a time like this! About a year since the COVID-19 pandemic started and not a single one of us aides or any of our clientele in the Western Mass area have tested positive for Covid!! Our company has supplied us with the proper PPE since day 1 to ensure the safety of not only their aides but our clients as well. I couldn’t be more thankful for their quick response to the pandemic. Thank you Ms.Lauren Driscoll and the Webster Home Care team for keeping us going!! Side note: We are always looking for more clients to take on!! If you or someone you know could benefit for some extra help with personal care needs Webster Home Care is the place to call!
I was receiving services from Webster Home before I ended up in rehab for an extended period of time.. When I was ready to leave rehab the social worker at the rehab checked in and services were set for me. I came home on Oct 8 to MC, my case manager from WHC telling me that there is a delay getting a new HHA for me,but I will have my old HHA for the weekend and the new one should be ready Mon. or Tues. no one started Mon, Tues or any other day during the week. We are now at the weekend of October 17 and 18. I was told the old HHA would be out but she was a NO SHOW. Finally after complaining enough MC came out and went shopping for me as my cabinets were empty. Monday, Webster Home Care dropped me. They have left me in a bad and seriously dangerous situation. I have no clean clothes, ok, one pair of pants I held back to go to the doctors. They don't seem to care. I am holding back here, this could be much stronger, but I think you get the idea. Do not trust your family to their care. Oh, and so you know, at least one HHA asked me to sign off on a day she was a no show I refused...after that refusal things got worse.
Excellent and quality service
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