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Wendy's

  1. Oneida
  2. Oneida Restaurant
  3. Oneida Food

Reviews, get directions and information for Wendy's

Wendy's
"Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back."
Address: 131 Genesee St, Oneida (New York) 13421
Phone: (315) 363-2212
State: NY
City: Oneida
Street Number: 131 Genesee St
Zip Code: 13421
categories: fast food restaurant


Opening Hours

Monday: 10:30 - 23:00
Tuesday: 10:30 - 23:00
Wednesday: 10:30 - 23:00
Thursday: 10:30 - 23:00
Friday: 10:30 - 23:00
Saturday: 10:30 - 23:00
Sunday: 10:30 - 23:00

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Reviews
Food was disappointing. My fries were cold and they were super stingy with the lettuce so there was hardly any lettuce at all. Most of the tables were dirty even though it was empty when we got there. Waste for the price.Food: 2/5
Extremely slow service and inaccurate order filling. Consider going elsewhere unless you enjoy spending a lot of money and having to engage with the indifferent employees to get what you order. Update September 2022: For some reason I decided to try it again, ordered an Asiago Grilled sandwich. Got home with it and opened it - no sauce, no bacon, and a white hockey puck that was supposed to be a grilled chicken. This is a roughly 15 dollar meal, unacceptable. Drove back and they gave me my money back, so at least I only lost a couple gallons of fuel this time. Best part was the other customer waiting at the counter - he had to ask for ketchup since the dining room was out, and he stated that they screwed up his order the last few times as well. We both agreed that Burger King down the road is much better, and that's a scary.
The two of us went in to grab a quick burger at 6:38pm on Monday night. The guy said, oh the door was supposed to be locked, we’re closed for inside. We said, what time do you close? He said 10pm usually but we’re understaffed. There was not one person in line, and only 1 car in the drive-thru, with 8 people behind the counter. We left & went down the street to a different place. Sad way to treat people.
Casher was very nice and professional. They actually got our order correct...clean pleasant environmentFood: 5/5
Every time we order in the app and go to pick up and add cheese sauce they charge us and don’t put the lid on so it dumps all over everything and they’re miserable. Worst Wendy’s around.
Wendy’s in Oneida, visit was pretty much a cluster of unpleasant events. Walked in to order, no other customers were inside or in the drive through , waited for someone to bother to wait on us. Placed order and waited some more … then the Door Dash guy who walked in was given our take out order instead of what he came for so our order had to be remade. Waited again. Took food home, looked like they made the salad with whatever lettuce they had left in the bottom of the bag. I think we will skip this one next time.
Place has the freshest, hottest tastiest of fries omfgoddess
How about some honesty!! Lately these nighttime workers have fallen short with their tasks! Just now, fries weren’t even cooked all the way! Friday 4:30pm, no line… the past couple months have been awful for door dashers and customers alike! They sit in the window talking or stay in the back not to be seen and even leave the light off in the evening for drive through and refuse to answer the drive through mic as they leave the indoor doors locked and lights off also. this has happened 5 times to us, 3 to another, and twice to another and she won’t go back! The black haired boy, is rude and lied to our faces because he refuses to fold the bags and put stickers on them which door dash requires to ensure no one and nothing has gotten into the food but the workers, and he has been spoken to about this. The blond girl is always lost and just does what he says, even when she knows it’s wrong. She is usually just staring at the monitor and no, she is not new as He claims! When we came back for a clients drink they forgot, for we cannot see the item list for Wendy’s until we confirm, we waited in another line of 3 cars for 10 minutes. We finally just walked up knowing he probably had it poured and could just hand it out and he gave us sass and lip service, I stood there, he finally just handed it out the window. The General manager says they ALWAYS have stickers, showed us 3000, and they are trained to be polite and understanding, the quickness comes, but not with their unstable readiness, uncaring attitudes and rudeness, it never will. Don’t work at a place you don’t enjoy, everyone is hiring right now! The cleanliness has gone down indoors, when they had the doors open yesterday, the dining room had a funk to it! I would like to add, the dark haired woman, is extremely quick and efficient! I’m sorry, I haven’t seen any name tags. Thank You!
The new cheese and bacon burgers are awesome, and I do mean awesome . The inside was clean, and the soda machine has so many different types you dont know what to have . Our food was hot even driving home . We both had the double patty , next time gonna try the triple ... well worth the money.. and the employees all had masks on .. great meal
Ordered lunch via the drive-through at the Oneida Wendy’s today and had a horrible experience with the cashier at the window. My receipt shows her name to be Bridget though I am not positive. When I pulled up to the window, she whipped open the window, didn’t look at me and demanded my amount due. Every time she opened and closed the window it was a dramatic slam. Not one other word was spoken during my entire transaction other than my “thanks you’s” as I was shoved my drinks and food. I paused to say thank you the last time and she immediately slammed the window shut in my face. I understand it’s food service, cold out, and busy at lunch. I also understand people have bad days- I don’t expect anyone to be overly nice. But really just a VERY poor experience with a SUPER unpleasant person.
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