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Reviews, get directions and information for West Marine

West Marine
"For years, boaters have trusted West Marine Danvers to offer a wide variety of boating products and supplies Whether they enjoy cruising, sailing, fishing or kayaking the area’s rivers, harbors or open ocean, boat owners can find what they need from our selection of top-rated boat parts, safety gear, marine electronics, plumbing and maintenance products and navigation equipment. Anglers look to our knowledgeable staff for advice on the best fishing supplies, rod, reels, bait, tackle and fishing clothing. We also offer a variety of kayaks, paddles, accessories and performance clothing to outfit any kayaking trip."
Address: 139 Endicott Street, Danvers 01923
Phone: (978) 777-5940
State: MA
City: Danvers
Street Number: 139 Endicott Street
Zip Code: 01923
categories: sports & recreation, shopping & retail, marine supply store


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Reviews
Nice friendly staff. They have had trouble keeping things in stock which can be frustrating.
Super friendly staff, who are knowledgable and very helpful. I went in looking for life vests and they were able to find just what my kids and I needed for our trip. I was greeted as soon as I entered and within a few minutes, we were chatting like old friends. A great experience. I'll definitely return in the future
Good sized marine store. Lots of parking. Staff is helpful.
I would think twice about ordering online and having your order shipped to this store. I placed a simple order online of two items they don’t stock in the store. The order was due to take a week to arrive at the store. They were supposed to call me when my order arrived. After 3 weeks and 2 unsuccessful visits, I finally screwed up the courage to call again. Lo and behold, they had the order. No one ever called. The store maintains a pretty antiquated paper filing system for online store pickup orders. I feel like they’re not really set-up for this sort of thing, which is surprising in this day and age. They were not very accommodating on any of my visits, including my final pickup. Otherwise I’ve had good experience with the staff and inventory they carry.
Great assortment of all things marine!!!
Beau is the Man, he knows everything and has a sense of humor, although dry, but still very funny upon reflection. Great store, knowledgeable staff overall. Recommended for sure !!
Poor customer service. They "see" my points but refused to honor them even though I was told they would over the phone. Called the 800 number and had 56 people in front of me.
Most sale items out of stock -many other desired items out of stock .They won't order them for you through the store and ha e them shipped to your home address. It was a Sunday - they had one boating specialist on duty .Poorly run show.
If I could give less than one star I would. After making dozens of purchases in this store I came in to return 3 unopened bottles of teak cleaner with the receipt. The manager started by saying "we don't take returns only Woburn does" then proceeded to say just kidding "I was just being a douche I mean a man". Congratulations sir you also have lost a customer. Avoid this inappropriate behavior/store at all costs. I will certainly be bringing my business to Woburn now!
The manager at the Danvers west marine is a huge moron. Constantly dishing out incorrect information and is also extremely rude. I highly reccomend avoiding going to their store front at all costs.
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