Reviews
We are always extended genuine care and kindness at Westpark Animal Hospital. Within a week’s time we had a scheduled visit with Dr. Scott, who has the best bedside manner and treats all my dogs with patience and like family. We also had the pleasure of meeting Dr. Melissa on a emergency visit the same week and she was also amazing and kind and provided great care! Highly recommend this office for all your veterinary needs!
I witnessed one of my cats vomit up blood and immediately Googled emergency vets in the area. When I called West Park, I chose the emergency line, and they picked up immediately. I explained what happened, and the staff immediately responded to the gravity of the situation, assuring me they would prioritize my cat’s case. I can’t say enough good things about the staff and doctors. They were compassionate and patient as we got through tests to discover that my sweet cat had late stage cancer. Dr. Studds in particular helped us navigate a difficult conversation even when my questions were as simple as, “I don’t know what to do.” They never pressured us to make fast decisions. We had all the time we needed to get off the phone, cry together, and discuss what we wanted to do. They even recommended an in-home euthanasia service unaffiliated with West Park when they sensed how we wanted to spend some last time with our cat. I’m planning to take all our pets here for regular visits as a result of the considerate treatment we’ve received. The hours and availability can’t be beat for a facility that also provides annual exams in addition to emergencies. The price was reasonable and in line with my expectations for the care we received. I’m glad I found West Park.
Dr. Christine and the entire staff at West Park Animal Hospital were INCREDIBLE! We had a very scary experience with our cat becoming blocked this week. We knew something was wrong with him but having no prior knowledge of cat-blocking, I called in to ask for advice. Each member of the team we spoke with was always SO kind and professional. Our cat stayed with them for days and they never failed to check in and give us a status update. You can truly feel their compassion for animals and they had an ability to make us feel comfortable throughout the whole process. I will absolutely be returning for any future veterinarian needs and I can’t recommend them enough. THANK YOU! Our sweet boy is home and doing well all because of you.
I had to bring my cat Kitten in today because she was experiencing UTI symptoms. They were able to take her in right away and took wonderful care of her. Seeing your beloved pet/family in pain is heartbreaking so I’m am so appreciative of everything they did to help her feel better today. The entire staff was extremely kind and helpful.
West Park Animal Hospital is the best around! This is our normal vet and we drive about 25 minutes to be patients here! We have been to WPAH for normal check ups, and emergencies at all hours of the day and even did an overnight monitoring here. Service is exceptional. The care they provide for the pets and people are unparalleled to any other vet we have tried. Prices are reasonable, which is only an additional positive to the care they provide. Honest, reliable and respond incredible with emergencies. I always recommend them and we will forever be clients of theirs. Grateful and blessed to have found such a phenomenal place to care for our dog! Thank you west park animal hospital! Beans loves you guys as much as we do!
It's unfortunate I had to give them 1 star. Your concerns your pet's care is secondary. If that. Their primary concern.. to use their words.. they have a building to pay for. I had an awful experience when I needed to put my cat down a few years ago and vowed never to return.. but on Tuesday upon arriving home from work I realized my 18-year-old cat was going to need care ASAP. West Park did agree to see her the following morning. I'm not concerned about the cost I know pet Care is expensive. As was the case a few years ago after treating my cat I was left. Just left. This time 45 minutes in the 90° heat sitting in a parking lot with my 4-year-old granddaughter.. while my cat sat in her carrier by the door.. I paid my bill.. and sat for 45 minutes because they forgot to bring my cat out. They forgot to give me her prescription. For 45 minutes I saw a mill being run. Why? Again not my words theirs.. they have a building to pay for. If you want to contribute give them a call.. if you want to be treated with respect and you want your pet to be given the care we would hope for.. call another veterinarian. my cat sat on a desk by the door f***
we came to west park animal hospital after leaving med vet on Brookpark who did not help us and really just was more concerned about the money than my dog being sick. we brought our dog in Monday night and the staff was amazing the doctors were also all amazing. Our dog was diagnosed with IMHA. They are well-priced and were able to tell me what was wrong with my dog and sent him home with medication for the same price. And weren’t just okay with sending him Home knowing he was very sick. The staff was very honest and caring for our dog and our feelings. They did everything they possibly could for him. Unfortunately his red blood cells got too low and unfortunately there was nothing that could be done. He was getting sicker. We had to euthanize him yesterday and it was the worst thing ever. But the hospital helped us through it and helped us give him as much love as possible and after he passed they went out of their way to give us an ink pad so we could take some paw prints and nose prints home with us. They also let us bring up his toys and blanket so he was as comfortable as possible. the pain never goes away but this hospital definitely helped us get through it. I wish I would’ve took my dog here in the first place if I could do it all over again I would. Thank you guys for taking good care of Ceasar.
My Kookie was not feeling well, she had vomited and had diarrhea and there was blood on it. I left it in the hands of very professional and kind people They were talking to me on the phone and the cost was very reasonable. Kookie is home on medication and very happy and I am very grateful.
I found a five week old kitten in the road and brought her to West Park the next day. Emergency services were at capacity but she was at least checked out by a Vet Tech to make sure she would be okay over night. I made an appointment for the next morning and Dr. Michelle was amazing! The next night I got worried because her breathing didn’t look right to me so I brought her back for emergency services again. They came out and got her immediately and then a Vet Tech came to my car for triage information. Her name was Andy and she was also amazing, kind and understanding that I was freaking out. I have never had a kitten this young so all of this is unfamiliar territory. Dr. Christine treated my girl during the second emergency visit and yet again another amazing experience. She gave me options for my sick girl which is so appreciated. I can’t thank West Park enough for their kindness and the excellent care they provided to my new baby!
