West Salem Ace Hardware

Wow! I was really impressed with this store. I've lived in the neighborhood for a while now and hadn't given them much thought. I recently went in the other day looking for a new houseplant. I was relieved to see that they have great locally grown plants. The store was especially clean, extremely well organized and easy to navigate. While exploring I found this store fully stocked with a great selection of several price points. They had plenty of knowledgeable staff in the store and all of them seemed genuinely glad to see me shopping there and went out of their way to be sure customers received a friendly invitation to ask questions if needed. The staff made direct eye contact and gave me and others in the store their undivided attention and by that I mean say that the staff wasn't letting people stand around... No one was zipping by saying "someone will be right with you". In all was really impressed and recommend you stop in and give them the opportunity to show you that you are truly valued in their store!

West Salem Ace truly is the "helpful hardware place". Everytime I go to West Salem Ace I am asked multiple times if I need assistance. They may not *always* carry what I need but I would say 9/10 times they do. The prices are fair. The best part of the store is the helpful employees. My only wish is that they carried Fox Farms products.

It's great to have a place in West Salem. To be able to pick up things when working on the house. The prices might be slightly higher. Then some other places But the convenience certainly worth it.

The people that work there are the nicest, friendliest, most helpful bunch! The only downside is prices are getting really high. But, I stuck to the sales, and it was still a great stop!

Friendly, helpful, and pleasant every time I visit. Excellent selection of items for a wide variety of needs.

Very good selection for such a small building. I love not having to traverse the cavernous warehouse of the big box stores.

I love this store... Ace team will take care of you for all your hardware needs.

You might pay a tiny bit more than going to the big box stores. However, they more than make up for it with friendly customer service.

Everyone is asking as soon as you walk in if you need help finding anything. Everyone is super friendly. and they have pretty much what you need.

I always get the best help and support from the employees, everytime I go in.