Reviews
This is my parent's YMCA and we are there on a fairly regular basis. We are always welcomed with friendly smiles and the workers there are very helpful. My kids enjoy the pool, we enjoy volleyball and pickleball and basketball. It looks like they also have a great workout area with lots of free weights and machines. My parents are there at least 5 times a week and they absolutely love it!
This y location has an ongoing problem with cleanliness. Everytime that I am that there is either dirty floors and surfaces in the sauna or the drains in the showers are full of hair or both. Whoever is assigned to the men's locker room cleaning is either lazy or blind. I have tried bringing this up with staff numerous times but nothing is done. The pool is great and the workout areas are pretty good. It has a gymnasium for ball games etc which seems pretty well maintained. This is still my preferred y location and the staff is nice and friendly. I would really love them to keep up better with the cleaning though.
It's a good gym no problems staff is very nice only downside that if your a fighter they don't have a bag for the public except on the second floor,but that area is restricted for classes only
We live in hutch, and are YMCA was shut down bc we didn’t have enough life guards on duty. And the west YMCA welcomed us with open arms. And the man that was in charge let my Sister and her kids in for free. Bc we traveled an hour from hutch to Wichita. Plus my oldest had a huge crush on one of the life Guards. It was a awesome experience
Good YMCA. Very busy on weekend evenings. Only complaint- No keypad to check self in if you don’t have phone on you to use app.
This evening I had the best customer service experience with Eva at the guest desk. Absolutely professional and just a ray of sunshine! Eva thank you for being so polite and empathetic to me when I was taking the first step this evening to start my journey to try and get back to working out after having Covid and not being able to workout. Eva made this decision easy! Thank you again
I am a previous employee who hasn't worker there for years. Today was my first time back as a guest and I can honestly say I was nervous. However, Kim at the front desk helped calmed my anxiety down and reminded me why I love the YMCA so much. Thank you, ma'am for what you do and your kind spirit!
I play pickleball, wallyball, swim and enjoy the hot tub here. Employees and Y members are mostly friendly and openly social. If you're friendly, you will like it too!
I just have to share how wonderful this location is! I have two young kids & they absolutely love it here. The kidzone workers knew their names within the first day or two of going! They have incredible consistency with who works back there. It’s so nice to drop my kids off to familiar faces every time we go! Every time we walk in we are greeted by friendly faces. The facility is always kept clean & the equipment is great as well! Every time someone is looking for a gym I quickly recommend the west ymca to them! I can’t say how much I love this place! I could go on & on!!
I've tried several gyms but this one just feels like home. The weight room can be somewhat crowded at peak times, but is nice when it is not too busy. The equipment is almost always in great shape. They have everything I need in a gym. The staff is always super friendly and will go the extra mile. This place is great!