White House Black Market

Customer service is phenomenal!!! I was rushing very last minute to find a formal dress for an event tonight. Stacey helped me find the perfect dress and put me at such ease!

The ladies were very helpful in the store. But the only reason why I am writing a review is because this store needs to be noticed for there efforts in resolving an issue. Long story short, it took over a month to receive a pair of white jeans ordered from this store, and there was a lot of miscommunication which caused frustration. But Stephanie the store I believe assistant manager not only made sure to fix the situation twice, but she went out of her way to write a hand written note apologizing for their mistakes. She openly admitted they made a mistake, as everyone does along with confusion and errors made on their behalf, but admitted to it and fixed their mistakes. This store sincerely took ownership, correction, and sent a wonderful letter apologizing...stores don't do that anymore. So Thank you Stephanie for helping, being apologetic, thoughtful, sincere, and overall a great employee of that company!

I love this store so much... they always help me find the perfect outfit to wear

Excellent friendly service. Quality clothing that fit great for my difficult to fit body structure.

me and my daughter came here no size for me only went too a 14

Great selection and the staff at Jefferson Point store are fantastic.

Excellent place