Wichmann Funeral Home

Terry was the one that worked with us . What a guy not he swore in church for one . After the service at the church he took my stepfather back to the funeral home and literally reopened it and took off his awards from the service he was in . And took his wedding ring off and gave that all to my stepsister right after his military service was over . My stepsister said she didn’t want that ring so he threw it in the grave and hoped it would make it at least in the vault. I’m really bothered by this not only for my mom but also for my stepdad I feel like they were both robbed of their wishes

Wanted to share our appreciation to Faith. We lost our daughter, age 38 unexpectedly and without explanation. As anyone can imagine, it has been extremely difficult but we have to say, Faith made it bearable for us! She is extremely thorough and competent besides being caring empathetic and just the right amount of wisdom and yes, humor! We are beyond impressed, it was like she knew our daughter, nailed every aspect of her with the slideshow, we will never forget you Faith, our heartfelt thankyou and yes we tried to post earlier and screwed it up, lol!

There aren’t enough stars for me to adequately review this special place. For ten days, Faith meticulously and reverentially took care of every detail, from the flowers to the life story video to the cremation. She was sympathetic and gave much to relieve the grief and to give comfort. There was not one detail that was overlooked. If you want the best, I highly recommend Wichmann’s and Faith. Karen Maharg

Terry Wolfrath and all the staff involved were very instrumental with helping our family with all the details for our Father's funeral. Quick follow ups and call backs that fulfilled our every need. I highly recommend Wichmanns Funeral Home with the kindest regard.

Not very tech savvy! We mistaking only gave 1 star, what a disservice to them, we just changed it to 5! The help of Faith was beyond exceptional.

I live in the area and let me tell you. There’s nothing like the smell in the air with a good ol south wind on a Saturday morning while enjoying a cup of coffee on my front porch! Seems like business is well over there!

Our family has always used Wichmann and have always had excellent care for our loved ones.

Recently my mother passed away. I have to say that my family's experience with Wickman's and more specifically our funeral service professional Peter Stevens was excellent. He was the consumate professional. He treated us with respect and showed genuine empathy. He made the whole process easy at least easy considering the circumstances. I would recommend Wichmans to anyone mainly because the interaction with Peter was so fantastic. My brother and I agree that Peter would be who we would go to when unfortunate circumstances were to happen and we again when need funeral services. He is truly a gem. Thank you The Sipples

If I could give less than one star I would. Multiple issues came up, none of which you should have to deal with in an already difficult time for your family. My father passed away unexpectedly and we had to pick a funeral home on short notice with no planning for a cremation. Wichmann Fargo seemed fine from the outside and the staff was polite when we met with them. First, the cost is double what you will find on other websites that do cremations in the area. When you have a death in the family, you won't spend time getting quotes and shopping around, but they are pricey compared to others. The director that met with me was going to send me additional information on social security and an obituary template, which he never did. Not a big deal, but should have been a red flag for the bad communication to follow. They told me they would call when all the paperwork was done and they were going to cremate my dad. They never called so I followed up on a Monday and they said sometime this week and they would confirm. They never did. When I contacted them again on Saturday, I was told that my dad was cremated earlier in the week and I had 30 minutes to come and get him, or wait until the following week. They made the poor office admin make the call since those responsible didn't want to deal with it. I asked for a manager to call me back and got a lame excuse about someone being on vacation and it slipped through the cracks, which should never happen in a business this small and one that should be focused on customer service and respect for those who have gone. If you are looking to pay top dollar to be left in the dark and your love ends treated poorly, this is the place for you. If you are a normal person, I highly recommend you avoid.

So, how do you handle a funeral during a pandemic? Well, Amanda and Luke helped us figure that out. Our mom was in Hospice and they needed to know a name of a funeral home to call when mom passed. We had used Wichmann when our dad passed away. They then worked with another home in Rockford where the funeral was held. So, we started with them. Here is how it went. * we had a sit down meeting with Amanda and brought my sisters in on the conversation using my Zoom Account. From that conversation the family was able to make some decisions. * Almost everything else was taken care of via email and phone. Signatures done via DocuSign. * The memorial service was live-streamed and went very seamless. There were only 5 of us present in the chapel. Others watched it online and others can now view it later from Wichmann’s site. * For songs, Luke was able to switch to a YouTube video. Just 5 of us singing would have been pretty sad He was also able to insert a mp4 video slide show at the end of the service. Just a couple of suggestions: 1. Invest in their own Zoom account and volunteer to bring involved family members into a conference along with Luke to answer any technical questions right away. With Zoom you can “share screen” and show everyone on the call the price lists and options available. They would have to learn how to use Zoom. 2. The sound was a little low on some of those speaking. A wireless microphone connection to the IPad camera might be a good investment. The service went well and we and all those watching from around the country were very pleased.