Wiley Manuel Alameda County Courthouse

Believe all the reviews about the rude person who answers the phones. Womans voice. I was super cool and relaxed and I almost hung up on. Felt very hostile.

Took only 5 minutes to get rid of my traffic ticket. Very fast, don’t have to wait. Securities were friendly probably because I’m a skinny Asian ; P No race joke here?

One of the rudest conversation I've ever had with someone over the phone. Called the general help line regarding my traffic violation and the lady who answered was aggressively impatient with me - despite me asking very clear and simple questions. She kept saying "I'm not going to keep repeating myself" despite not really answering my questions. I'm baffled at how these people can call themselves civil servants and treat members of the public in this way. Oakland needs to do better to provide better training for these folks who are interacting with the public on a daily basis.

Not as organized as SF, 850 Bryant. Here, instead of setting a date around 60 days in advance, you have to come in earlyin line at 8:30 the day that you want to go to court. If it's too close to 9 you won't get on the roster. Right before court they call out the names of the case dismissed. If it's not dismissed I always plead not guilty and they will cut the cost of the ticket usually in half. I've had a red light ticket dismissed after pleading not guilty and open container tickets dropped before going in. My no proof of insurance and registration fix-it fine was dropped after the judge looked up my status with DMV online, wich I had corrected before the court date. If you make an effort you can get your fine reduced or even dropped, but it is all up to the judge and they can take your ability to pay and your respect towards the court into consideration

Always a pleasure! Thank you to the staff for treating Court Buddy clients and attorneys with care.

The staff are very rude, on the phone they are terribly rude as well. Sadly I still very pleasant but if your not happy with your job and it causes you to be rude with people find another job!!!

The African American lady towards the right side of the clerks windows is extremely rude off the bat for no reason. She wasn’t helpful at all and talked about me to her co workers while I was still at the window. Extremely rude and unprofessional

Poor actually very poor when it comes to being helpful. I have made arrangements to pay a ticket in installments, my bank sends the court checks every month. The check was delivered but they the court hasn't cleared it. So they are sending me notices of failure of payment. Upon contacting the all the answer I got was that, if I don't pay it'll go to collection. The person I spoke to barely sounded willing to help. She sounded like a go to hell, I don't care kind of person. That is not how a public servant should be. Be prepared to be disappointed.

Rude. The operator didn't even try to listen to my questions. At the slightest suspicion or hint that I had called the wrong number, she bounced me away. This is where your tax money is spent, folks.

The judge I saw and many of the clerks were very nice and helpful. Particularly the clerks in dept.22, made the process a lot less painful. There is metered parking on the street or behind the detention facility next door is a parking structure it's gate is on Jefferson and 7th.