Winding Cross Urgent Care of Frederick

The physicians, medical assistants, nurses and front desk have all been good. My issue is with the billing person and office manager. They were provided my card to be charged for an account at $50 per month. I noticed this was not done. I called and left message with front desk and billing person. No return phone calls. Took my son in for an appointment, paid the balance and then was informed they turned the account over to collections. I then asked for copies of notifications or bills, they could provide nothing. I asked for record of any phone calls they made, they could provide nothing. Extremely predatory billing practice. Would caution anyone who is self pay or dealing with a high deductible to avoid. Clearly much easier for them to turn people over to collections vs answering a phone.

I went in not feeling well at all. Evryone from the office staff, the nurse and the Doctor they all made me feel at ease, welcome and really showed compassion and concern while being thorough diagnosing my symptoms with smiles. I felt well taken care of and in good hands. As someone who has mostly worked in the pharmacy, dental & medical field I really appreciate the staff's professionalism and kindness.

I have gone to Winding Cross Urgent Care on a fairly regular basis since they opened. I can count on them for honest, consistent, quality care. Staff are always kind, caring, and efficient. If they don’t know something, they will tell me where to go.

There was no one in the waiting room when I arrived, That was lucky so my wait was very short. The receptionist was very nice and efficient. The doctor was informative about my condition poison ivy or poison oak. She recommended OTC medications to help relieve symptoms. Whenever I have a need to visit this urgent care, they always do something to make you feel better.

The staff is always very kind and caring. The providers are very knowledgeable and informative. You know you're in good hands when you are here. Have to give a shout out to Jessieapologies if spelled her name wrong. She is a breath of fresh air. Always smiling. Certain I don't need to tell you what a gem they have there! Thank you to all, Teresa Brown

I had small Fracture in my left middle toe. I made appt and it was quick and the staff and the doctor was amazing!!! The place is very clean and organized. Everything went smooth and quick. Love them.

Great experience at my visit today. When I arrived at 12:25, they said they could see me at 1:25. I booked the appointment, filled out the forms on my phone in my car and went to get a coffee. By then it was time for my appointment, I went into the office a few minutes early. After just about 5 minutes, they called me back to the exam room where the nurse spoke with me and gave me the test I needed. She came back with results in 5 minutes and the PA came in the room to talk with me in less than one minute. She was so kind and gentle. She did her exam and confirmed my prescription info and I was out of there. It was back in my car at 1:35. I’m so glad I didn’t sit and wait for an hour and was able to get a coffee and sit in my car and come back. I would definitely recommend!

This is a great urgent care! I like that you can make an appointment and aren’t waiting around to be seen. All the nurses and doctors are friendly. It was also a nice perk I was able to get my medicine right there and didn’t have to go to a pharmacy!

I received competent and compassionate medical treatment at this facility. The Dr. was personable, knowledgeable and candid about my diagnosis and recommended treatment plan. I was very impressed and comforted by the service I received.

The best urgent care with the best staff! I was literally on my death bed about to see the light when Nick saved me with some fluids and IV antibiotics. These people are the real MVPs. No long waits, same day appointments available, and much less cost than an ER visit. Thanks Winding Cross!