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Xtremenasium

  1. Clarksville
  2. Clarksville Parking

Reviews, get directions and information for Xtremenasium

Xtremenasium

Description

Trampoline & Ninja Challenge Park



"Located in Clarksville, Xtremenasium is the most xtreme entertainment center in Southern Indiana and Louisville, featuring an indoor trampoline park and ninja challenge course. Besides the trampoline park and ninja challenge course, we also have dodgeball, a rock climbing wall, a face off climbing wall, a slam dunk trampoline course, a foam pit, cardio wall, wipeout arena, and a new Hologate Virtual Reality Course."
Address: 706 E Lewis Clark Pkwy, Clarksville 47129
Phone: (812) 924-7472
Email: moc.emertxmulysa@ynnek
State: IN
City: Clarksville
Street Number: 706 E Lewis Clark Pkwy
Zip Code: 47129
categories: park, stadium, arena & sports venue, amusement & theme park


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Reviews
We went to the trampoline park Sunday afternoon and the lobby was very crowded. We skipped the line for waivers knowing that we had just updated ours not too long ago and the waivers are good for a year. The signs in the lobby confirm that waivers are needed and good for a year. After waiting in the long line while seeing several employees just standing around doing nothing while 2 are at the cash registers and one cash register not being used, we finally got to pay but they had no record of our waivers. I asked how this was possible and they said that they now have new systems as of 2 months ago so all previous waivers had been lost. They had me pay then told me to go fill out the new waivers. Then come back for bracelets. The group in front of me had the same problem. Once again we were back in this long line even after we have paid and competed the waivers. I noticed that there were several employees hanging out in the lobby chatting with a man, also an employee, who was sitting down on a stool. I walked over and asked if any of them could help get bracelets for those of us who already paid but had to go back and complete waivers since they updated their systems. The man told me that they could not and the cashiers would need to help. He then stated that there are signs everywhere stating that a waiver is needed. I advised to him Again that we had waivers and they were good for a year but the systems were updated which there were not signs of that. I asked for a manager after going back and forth with him for some time and he said he was the manager. The manager, David Hilton, then declined to provide a refund because I stated that we no longer wanted to wait any longer.
First of all I made a big mistake not checking on Google Maps as to any unexpected issues before hand and sure enough there was construction going on. Several of their areas, and attractions were not in operation due to being remodeled. One of my daughters favorite, the large rock wall with foam pit is being converted into a play gym, which looks like it will be fun. Two other favorites were also closed off. The Virtual Reality upstairs was not open and the spinning attraction that has a long foam arm was broken. We didn't know this going in because the signs in the lobby area only stated excuse the mess, not that nearly a third of the park was closed or not working. Once inside I was stopped because my socks were not bought from Extremnasium but from an amazing trampoline park on the eastside of Louisville. So I had to go back and buy their special socks. Looking around I realized we paid full price for an hours of jump time at this trampoline park. that was not clean,and conservatively estimating 66% operational. For one adult and one child it was $34 for one hour. So I mentioned asked the manager and he said because of insurance they had to charge full price. Sounds like bull to me but what am I gonna do? So basically paid full price and my 12 yr old daughter spent at least 1/4 of her jump time sitting from boredom. Most likely because she wanted to use the rock wall and Virtual Reality game. Usually a great time but with the place not even being clean they should just close the doors until its ready. Either way check out my other reviews and you'll see some great place to take your kids that don't cost as much and have alot of activities to keep the fun times rolling.
I take my 9 year grandson and his friends at least once a month. Front desk is always so patient and friendly. Floor staff is friendly and helpful majorly of time. The equipment is in great shape. Highly recommend for all ages.
My kids love this place but i cringe everytime its mentioned. Their staff is horrible, their system is forever changing and you always have to fill out a new waiver. No one up front knows the pricing, so they tried to charge full price for an18 months old. I get it, they're just kids upfront but truly the amount of activities is limited and there are many other places that offer more, are more organized and you can stay longer. Also the staff has a lot of rules for a place that is designed for kids to have fun i find them rude. We won't be back and I'm sure they will be out of business soon! Kick rocks!
Cool place but we paid full price toward the end of the day and they closed four of the main attractions rock wall, playground, spinner, dodgeball well before scheduled close time. We felt like we got ripped off. Also the water fountain wasn’t working and the only option was to purchase water. Better to drive to Louisville for trampoline park.
Had sons party on a Tuesday night.Too long to complete waivers. Had to complete waive for non jumping people. Didn't get full time of jumping. I've had better frozen pizza, then this. Half the trampolines/areas were shut down. When talked to manager about all the above they agreed to give 5 minutes more jumping time and never even looked up at me!
There are a couple of places at the stairwells that have a potential to trip people. The floor is raised up but there is no warning. We couldn't understand why the floor was even like this. The party rooms are nice and the pizza is good.
First there are no isal lines for registers or kiosk ! No one knows where to stand or gives customers any directions on how to register. The security officer needs to work on his manners! He was rude to customers, he refuses service to customers that don't have the same physical traits as him probably a hate crime of some sort.
We had a blast! A little issue was signing in but they fixed it quickly
I would never recommend this establishment to anyone. Management is rude, disrespectful, and plays favorites with customers. In addition, management refused to follow local government mask mandates until threatened with a call to the health department and even then refused to wear properly. Management requires everyone to purchase socks for "safety reasons," unless of course you're friends with them, as seen in these pictures, and then you can play on the equipment *barefoot.* Images show management man sitting down speaking to his friend, who then went to play on the equipment barefoot mind you, this friend also only had on a spectator band, meaning he didn't even pay to play on the equipment.
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