ACDC Technologies CC

Pathetic customer service and interaction, called them and obviously switchboard/ reception cannot help you so asked for sales, put me through and you wait , nobody picks up until I called back. This time receptionist already has all your details from your name to company name which she gets from her caller identification system, and gives you a lame excuse if being busy. She said she will get the sales to call me back. Two days gone by and I guess the sales team are still working on returning my call, do not waste your energy with this company.

I feel like I paid over R2600 for repairs now I spent R250 for a cable and now I have to spent another R250 for a power cable. Disgusting service. Just cost me more money. What kind of operation are you guys running.

I am so disappointed in the service received from ACDC and no one actually cares when you voice your frustrations to their managers. I sent my inverter in for repairs and it was sent back with only the power cable. After calling about 4 times over 3 weeks to try get some assistance for them to find my 2nd cable. I went to purchase a new one. I go now to plug in my power cable and it's the wrong one. So someone dropped the ball twice. Calling them seems a waste of time. No1 cares. Completely disappointed

Terrible service no stock on the item I was looking for . Just think for an outlet of this size tgere stock holdings would be way better

Service was good with friendly staff.They are fast when rendering a service

Mixed reviews of this place. Today I waited about 20 minutes for service, while the salesmen had their heads down. Didn't mind paying their price if I had got my product. Very poor customer service, at least acknowledge the customer, that would be understood. While waiting, I phoned other places and managed to save 250.00 per product. Training is needed here.

Salesman always happy to attend to my needs even though he has to go through a 500 page catalogue

The sales department never answer the phone. You phone three, four sometimes five times and wait more than 5min each time till the call drops. The website is one of the worst too.

Store is great...could improve checkout...always a Q

Don't bother calling in to sales..the voice prompt tell you that you are number 1 in the waiting list.5 minutes later you are number 3...then you get cut off.. As for the products..best quality..