African Pride Mount Grace Country House & Spa, Autograph Collection

This was quite simply AMAZING. The service, the friendliness, the cleanliness and the food. OUTSTANDING. True 5 star experience. Spa was also amazing. On day 1 our aircon didn't work. Without questions we were put in another room, without any effort or hassle whatsoever. Just how it should be. Rooms: Very neat and comfortable. In all round excellent condition Food & drinks: Food was outstanding. Tried lots of dishes a LA carte and buffet and great breakfast

My family and I stayed at the Mount Grace 25 to 28 May and it was wonderful. The estate is beautiful. My parents room was large, luxurious and comfortable and they absolutely loved their it. My son loved the Kids Club while it was open. We went on the hike but went a bit off course. It would be great if the hiking route was better marked. We had a late lunch at one of the restaurants at the hotel however the food was average. The Margherita pizza had onion and tomato relish which was not great. Their breakfast selection was great and the staff was welcoming, helpful and very attentive.

Was an amazing getaway for my Husband's birthday ! Room was luxurious and place is beautiful. Treatments at the spa was excellent. We want to personally thank Michael at reception for going over and above to make our stay so delightful ! God bless you Rooms: 5/5

My stay was terrible. Staff unhelpful. Aircon wasn’t working in our deluxe bedroom. Don’t ever ask for room service for the breakfast, you will end up paying for a breakfast meal that you have already paid for simply because you are having it in your room. It was freezing and the duvet is cheap and overused and thin!!! Its a 2 star hotel!! Rooms: Terrible rooms

Beautiful, cosy place to be with your loved one. We were assisted by Q, what an outstanding service he gave us. I will definitely go againRooms: 5/5

I absolutise nature, so you can imagine how this place ticked a lot of boxes. Mimosas from 7am? I’m in. The service was amazing, the scenery and ambience was right up my alley. I’d definitely go back. I withdrew one star because our key card was not working so it was inconvenient having to access the room; always needed to call someone to open

We have been visiting Mount Grace for a while. It’s our family go to get away. This weekend we decided to invite friends along to experience what we usually do but it turned out to be a total disaster. The staff is always friendly and Thabiso stole the show whilst doing our reservations. Check in was delayed with no real explanations apart from us assuming that the place was at full occupancy.The rooms was terrible, our fridge was not working and the carpets in the unit had a foul smell. The shower was flooding. Breakfast spread was great as always but everything was slow! The coffee came out cold, you request for something, you have to ask a few people before you finally get it and both mornings was just not a great experience, definitely not the amount Grace we generally visit. Please do not become another resort where we leave unhappy! It’s really not Ohk.., it’s disappointing. Where will we as a family go if you guys are now dropping your standards?? Really not impressed Food & drinks: Food is always pretty decent

This place just oozes with relaxation and luxury. The Spa is amazing, would recommend the flotation pool. It does wonders for relaxation. I will definitely be back!Rooms: 5/5

Well maintained hotel that a little stuck in the heyday of the 80’s. Food was good, service was warm and attentive. Kid loved the warm pool. Lovely garden and nature. Mid priced. Rooms: Some need an serious upgrade.

Some waiters didn't know how rewards system works. I was made to stay in the reception after dinner, because he couldn't use the reward speed point correctly. He could not let me go even when he knew I could still pay when I check out. Train your people