At Azuka we aim to help you stay at the forefront of your industry with a range of products specific to your company; Sisense, Smartz Chat, Smartz Human Asset Management and Smartz Contact Suit. Contact us to find out how you can grow your business.
Azuka was born out of 25 years’ worth of passion and experience in both the Business (Retail, Financial, Telecoms) and Contact Centre world.
Azuka specialises in evolving Data Analytics and Omni Channel Communications.
Based on a wealth of knowledge covering multiple industries, we have identified a suite of products that cover a number of areas where businesses are “feeling pain” in the BI and Omni Channel environment as well as in the Human Asset Management environment, which is both extremely effective as well as a simple and cost-effective resolution.
In order to assist our Clients and ensure that they remain at the forefront of their industries, Azuka has the ability to provide innovative and cost-effective Platforms.
Azuka was born out of 25 years’ worth of passion and experience in both the Business (Retail, Financial, Telecoms) and Contact Centre world. Azuka specialises in evolving Data Analytics and Omni Channel Communications.
Based on a wealth of knowledge covering multiple industries, we have identified a suite of products that cover a number of areas where businesses are “feeling pain”. From a customer engagement perspective, Human Asset Management, e-Learning, Quality Assurance and Business Analytics, Azuka has a solution to assis
To ensure our clients remain at the forefront of their industries Azuka has committed to providing a range of products which are innovative and cost-effective such as; Smartz Contact, Smartz Chat, Smartz Human asset Management and has partners with Israeli-based company Sisense.
Sisense simplifies business analytics for complex data with an end-to- end platform that empowers business users to prepare and analyze both large and disparate datasets. By enabling easy data mash-up, Sisense delivers analytical insights on complex data that is immediate, comprehensive and autonomous, all for a lower TCO.
Smartz Chat is an omni channel communications platform which enables users to have a central point of contact with their clients and staff, replacing traditional communication methods, emanating from multiple sources such as Facebook, Twitter, WebChat and Short text messages.
Smartz Human Asset Management is a comprehensive web-based application leveraging the entire management of Human Resources in a company. This System empowers your business with all the required tools to proactively control the business processes related to human resource management.
Smartz Contact Suite is a complete Cloud based contact centre application, providing complete Inbound and Outbound functionality along with ease-of-use. It has the ability for staff to administer all aspects of the Contact Centre and PABX system from a single front-end application.
