Reviews
Would be 5 but as a receptionist is the first impression of your company this reception lady shouldn't be called receptionist as she just answer and send call . cant call service manager send you to service advisors . its her job as receptionist to call . sleeping on her arm . twice don't get me started on if i call in . great staff under qualified receptionist
I am very disappointed with BMW Pietermaritzburg specifically the sales rep, Vinesh. I purchased a BMW x5 in December last year and I was promised 4 BMW jackets for my entire family as gifts. After numerous calls, false promises, wrong sizes, getting "lost" in courier and outsourcing from different BMW companies . I only received 3 and to date hereof, 6 months after purchase of the vehicle, I am always lied to that the outstanding jacket is coming soon. A mere gift takes so long to be delivered. The manager Simpiwe, has not to date hereof followed up if I have received my jackets despite guaranteeing me I would receive shortly after purchase.If someone has to purchase a vehicle I can only imagine what bad service they would get from Vinesh Govender and BMW Pietermaritzburg. I would not recommend BMW Pietermaritzburg nor buy a vehicle from them again.
Staff great very professional need to get new reception person not very helpful then a 5 star
Very slow service from consultants and couldn't get what I was looking for from Sales department. Also not pleased with there car wash, vehicle still had mud stuck under tyer arms.
Bryce,has good friendly relationship,and manner of approach
On a Sunday afternoon drive, we sometimes visit the BMW dealership to see if there are any new, interesting models sitting on the display floor. Anybody can visit for free, spend about 5 - 10 minutes browsing the vehicles. You could spot your next purchase there too!
If I could rate a minus 5,I would without hesitation.terrible service.pushed around to every department jus to get a price to service my vehicle.eventually when the guy at the spares department answers,only 2 tell me he will call me back.why the he'll make someone hold the lone only for the person to hear u will return the call? Pathetic
Very pleasant experience.
Service is excellent. Staff are knowledgeable and polite. Good experience.
Great place to view your dream car! Salespeople are willing to assist you and are very knowledgeable!
