Reviews
Good selection of health foods, first aid, OTC medicines, toiletries and gifts. The pharmacists are helpful and there is an excellent primary health care clinic with a qualified nursing sister. Vaccinations, dressing changes and tests, such as glucose, cholesterol, HIV and Blood pressure are available at a reasonable price. Discovery Health Vitality checks are also done at the clinic.
Such great service and care, especially from Darren the manager. He is so efficient in sorting my elderly father’s medicine out on a monthly basis. I highly recommend this pharmacy. Thank you so much
I rate this pharmacy a 5. They really assisted by providing the contact details of an emergency doctor on a Sunday. As a result, we have met a brilliant Doctor for future needs. Sumeer at the pharmacy was very kind and provided very professional support and advice. Thank you!
Been using BP for years. In actual fact I worked as a student whilst at uni in 1994! Service is king! Other pharmacies could take a feather and learn.
I just left the Broadway Pharmacy feeling very unsettled. The level of disrespect shown by pharmacist Leah Trollip sp? to pharmacy assistant Grace Wanda infuriated me. Grace was unable to decipher a few words on the prescription note I couldn’t, either so she sought help from Leah. Her aggressive tone and remarks showed me how comfortable she felt belittling a grown woman and colleague in the presence of a customer. Let’s just ignore the fact that she didn’t acknowledge my presence once during her interactions, either, but customer etiquette is a conversation for another day. To add insult to injury, when Grace asked for her help a second time, she shouted at her, saying, “Can you not see I’m busy? I can’t help you!” She repeated a version of the above statement for emphasis and stormed off. All this in full view and within earshot of all the customers in the line. I asked Grace why that woman was so rude. Living up to her name, she gracefully brushed off the incidents and politely redirected my attention to the prescription at hand. I have independently confirmed that the behaviour I witnessed was not an isolated incident. I asked another staff member to direct me to the manager but he was not in-store today. I hope he sees this post and addresses this problem and the disgusting attitude of the staff member. It’s unfortunate that my first experience at Broadway will be my last - despite others there being so pleasant.
Always super helpful staff with good stock of everything I need.
Very disappointed.. was charged more for a tetanus injection R212.00 then I'm sent the price after that it's R140.66.. it's bloody daylight robbery Bad service....
You can WhatsApp the chemist for advise and to place an order. The staff is sufficient and listens to what you need but also gives advice when something better can be done. I enjoy their service online and in person. Good follow up.
Pharmacists on duty always go the extra mile unlike the competition down the road. Wide range of products. Friendly cashiers and security. Extended hours. Some items pricier maybe understandable due to being family owned and convenient.
Situated in the heart of Durban North, I've been using the services on offer by this establishment for over 15years now. Staff are always friendly and super efficient. In all the years I've only ever had one incident when the pharmacist lost the script and I arrived to find the medication not being available for collection. Despite repeated attempts the pharmacist on duty was not able to get hold of the pharmacist that we were dealing with. Nonetheless, after a 25 minute delay everything was sorted out. Had this been an emergency, things may have turned out differently.
