Fnb Bank Pretoria North

We have been waiting in queue for an hour... after the ticket said only 12 minutes queue. No help at all!!! People are just standing around and no one assisted when asking why it is taking so long.

This is the second time I had to go to an fnb branch to report someone deceased and claim the money in the bank account. Still today FNB doesn't want to pay out the money it can't take 4 months to pay out. Where is the money? Why can't you just deliver the service efficiently.

Just joined fnb ,app blocks all my devices,sorry closing my acc after just one day ,no help from any number or person thanks but no thanks

Not very helpful. Had to go in to the bank twice and was handed a phone to arrange my own debit order.after it was not done right the first time. Also wanted to look at my account and information but no one was realy willing to assist. This is why I left for Capitec a few years ago.

My FNB bank. Personally never had a bad experience. Just recently had the best assistance from Andrè at reception with an online query. Service was always friendly and high standard. Only complaint would be the recent lack of cashiers.I believe there might be a good reason for this

Very slow service, they don’t live up to their writings on the tickets of saying we serve people in five minutes, Capitec is a much faster service bank, spent almost 2 hours in the bank

Best banking system in pretoria north

Waiting times are ridiculous. The service is extremely slow. Ticket estimated time says 5 minutes. This branch should reevaluate their customer service.

Their phone number has changed and they can't be bothered to up date it.

Excelent service... I was helped by a lady named Tersia and did not wait at all and got everything i needed to be done, done really quickly