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"Rental of Computer Hardware, Appliances and Audio Visual Equipment"
Address: No 6 Granite Road, Johannesburg
Phone:011 467 9890
City: Johannesburg
Street Number: No 6 Granite Road
categories: business service, hardware store
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Reviews
With a load of initial doubt I reached out to GoRentals during the holiday season to assist me with equipment for a rapid expansion during the festive period. The service and efficiency I received was completely unprecedented. Erickson and the team, worked so efficiently and speedily and far surpassed my expectations. Definitely becoming a long term client.
Great service, willing to help you out with special circumstances. Equipment presented as if brand new and truly ready to use, plug-and-play.
Great service levels from Jessica and Patrick.... they manage my business account.....Sarta Recruitment. Anna Maistry MD Sarta Recruitment
Wouldn't recommend. Firstly, couldn't get through to them on the land-line provided, finally decided to use the whatsapp option. They took my information and the guy said someone would be in contact with me. Till this day! I followed up but I'm being blue ticked.
Truly awful service. It took constant calling and emails to get a quote. Talked to multiple people for it. Then they sent me the incorrect quote and when I finally explained my issue with the incorrect quote they had sent wrong address, times, equipment they said they had changed it because of stock and added over R2000 in fees which they had claimed were nominal. Ended up cancelling my entire order because the sales rep was not answering any of my questions correctly. Overall, a complete waste of time.
Great service, awesome people. There is no one else to look for just rent from GO.
Horrible experience. Once they have your money and deposit which is a different complaint, R 12,000.00 deposit for a R 1,000.00 rental? Because that makes total sense. You do not hear back from them that funds were received in good order. Collecting the equipment was a mission as there is no formal reception and just dodgy looking shutter doors which sometimes dont even open. Dropping off the equipment I was told it has to be back by 9am, I was there at 9am, yet took another 45 min for them to actually check the items back into their system and issue me with the paper work. I mean come on, it was 3x ipads, how difficult could that be. And then the most frustrating and horrendous part yet, getting my R 12,000.00 refund which I am still currently waiting for as I write this review. They state 7-10 business days to refund, which I waited. Still nothing. Stacey just kept saying "It's loaded on the system" yet cannot give me a date or proof that it was loaded. Only once I threatened with social media did she bother to provide any proof. But no, it does not end there. I was told that I have pay into an account that would reflect immediately as to avoid delays with the rental, which I did FNB to FNB. However, they feel it is acceptable to refund to an FNB account from Standard Bank which is going to cause another 2-3 day delay as it will have to clear. Utterly disappointing and will never use them again for any of our clients needs. ATTROCIOUS!!!!
Great service always, Ashveer and the dispatch guys.
Fantastic service very happy and will use them again any time I need to rent out equipment
Great service quick and efficient, good security and you Easley get what you want
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