Hercules Trading Store BOKSBURG, Gauteng

I sense a chance taker as we paid just under 10k for a Pine wood top that was 30mm thick; 600mm wide and 3600 long. The guy claimed to have completed the work; no cuts made as agreed to fit finishings into the wood. No coats of matt clear, just a raw piece of wood. "Oh, right, the plank did come with a DIY bucket of clear matt coating for the top" Silly me 'sorry' custom wood shop how could I forget. Being three months late according to the 21 day turn around terms. It must be difficult finding the right tree, cutting what you need from it and then staring at it for 3 months. I think most guys would have bought this from builders or a local cheap wood supplier so that they can stare at it less right? Its not like I saw a quality or dimension difference but who knows as Custom Wood Shop definitely offers 'custom' service.

- Our order took 3.5 months, and the items were still incomplete. - The first item table tops was incomplete, and the second item butcher's block was also incomplete. - We asked for a refund for the unfinished work on the table tops and a full refund for the butcher's block. Johan refunded us only approximately 20% of our full invoice. - The owner refuses to speak to us, and we now have to take this through the courts. As someone utilizing small business services as much as possible, I am very disappointed and would not recommend them. Save yourself the hassle!