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Le Franschhoek Hotel & Spa

  1. Franschhoek
  2. Western Cape Spa

Reviews, get directions and information for Le Franschhoek Hotel & Spa

Le Franschhoek Hotel & Spa

About

Situated in the world famous wine lands of the Western Cape.

Description

Located in the world famous Cape Winelands, Le Franschhoek Hotel and Spa has become one of the most romantic getaways in its class. Capturing the essence of luxury, the impeccably appointed Le Franschhoek offers unparalleled views of the Franschhoek Mountains & is the perfect setting for a taste of the legendary Cape Wine Routes. Features include a destination Camelot Spa & world class conference facilities. Included in Le Franschhoek Hotel & Spa’s many accolades are * 2007 AA Travel Guide– Gold Achiever * Conde Naste's top 130 New Hotels of the world- 2006 Hot List * Diner’s Club Award– 2006 Wine List * Diners Club Wine List award Gold 2009.

Address: 16 Minor Road, 7690 Franschhoek
Phone: 0218768900
Email: az.oc.keohhcsnarfel@mg
Parking: Lot, Valet
City: Franschhoek
Street Number: 16 Minor Road
Zip Code: 7690
categories: tanning salon, hotel resort



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Reviews
My wife and I stayed at the Le Franschhoek 9-11Jun 2023 and had a wonderful stay. Our room was spacious, spotlessly clean and had fantastic views. The hotel staff were so friendly and helpful. The breakfast was amazing and cuisine in both restaurants impressive. This really is a beautiful site. It was a lovely start to a fabulous visit to SA. Rooms: Spacious, clean, well equipped and had stunning views of the surrounding countryside. Food & drinks: Good value beautifully prepared and presented. Breakfast was amazing.
I highly recommend this luxurious hotel. Such a beautiful, tranquil setting with impeccable service and delicious food. The villa we stayed in had everything we could possibly need and the beds were super comfortable. Breakfast was complimentary and the variety of food was over the top. I had to give only 4 stars as we ran out of hot water the night we stayed and had only enough for one bath. I felt that I received good value for my $ though. Thank you for a very special experience! I was sorry to miss the High Tea and hope to come back one day for that.
Great location, scenic views. However, did not have water/hot water throughout the day. They kept on saying that they are waiting for maintenance. No blankets available. Staff is very unprofessional. No one got back to us. And it was a cold day. Woke up early due to high noise levels from staff movement. Under right management this hotel has so much of potential to become great. Just show a bit of respect and understanding to your clients. Customer service is everything in a competitive world.
My Fiance & I stayed at Le Franschhoek on 22/6/23. We really enjoyed our stay. Fantastic Location, Excellent Service & a great breakfast. The only thing I would suggest is offering electric blankets for guests during winter.
It was our second visit to the awesome Le Franschhoek Hotel. The place is still holding its image high as always. We were warmly welcomed by staff and ushered into a beautiful clean room with stunning views. A wide variety of clean healthy and mouth watering options for breakfast in an airy stylish dining area. Dinner was a letdown since I was served what I didn’t order and the mistake wasn’t correct even when I made them aware. Overall experience was great. It still remains my favourite establishment in Franschhoek.
This was an amazing hotel. The staff were very friendly and always smiling. The food in the restaurant was excellent, as was the service. I would highly recommend Le Franschhoek Hotel and Spa. The room was beautiful, we had a huge balcony overlooking the pool and gardens.
Lovely room and balcony where you could see the mountains especially lovely in the morning and a view of Franschhoek in the distance. The food was excellent. This is not a tranquil hotel. There was a very loud disco one evening and a party of guests just underneath our balcony on another. However, enjoyed being there!Rooms: 5/5
The hotel is beautiful and is in a wonderful setting, however, our experience showed many faults with the hotel. Firstly, whilst the room was comfortable the shower leaked and the toilet was hidden behind the door making it difficult to access. When sitting on the balcony we were right in front of the window into another room. They were no chairs in the room to sit on. The restaurant where the breakfast was served had no signage as to what the buffet contained this could prove to be a major health and safety risk to anyone with an allergy. Also, I do not expect them to run out of juice at breakfast. The food served in this restaurant in the evening was of a very poor standard and certainly not what I would expect from a hotel of this standard. Overall, this has the potential to be an excellent hotel but I fear it is not being managed correctly
On arrival no help with luggage, no welcome drink, 1st impression: not very clean, carpet dingy, staff very unprofessional, praise God we had an upgrade otherwise we would have left. Breakfast was good, if you couldn't sit outside when it was raining, you had to wait 30 minutes in the lounge for a free table inside. The worst thing, however, was that there was only seating on the veranda of the restaurant plus by the pool 18 sunbeds for 100 guests, without cushions, very uncomfortable and that there were sometimes no sunbeds due to a lack of sunbeds. 1 taxi booked privately by us was given to other guests absolute NO GO with the comment that the driver would be back in 5 minutes. Conclusion: We were there for the first and last time
I paid a lot of money for a tranquil night away only to have the sound of metal grinders and construction for the afternoon and woke me up early the following morning. I wrote into the hotel and the booking company and it has been nearly two weeks and no one bothers to reply. Check if they are doing maintenance before spending all that money for a very mediocre room and a hell of a lot of noise.
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