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Mercantile Hospital, Korsten, Port Elizabeth

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Mercantile Hospital, Korsten, Port Elizabeth
"A key role-player in the South African Healthcare Sector, the Life Healthcare Group which consists of 63 locations, boast a highly esteemed and extensive footprint in South Africa. We are also the only Hospital Group to have achieved multi-site ISO 9001 certification.Life Mercantile Hospital in Korsten, Port Elizabeth is dedicated to compassionate care through the offering of world class facilities, expertise and a unique focus on health and care.Our name, Life Healthcare, embodies our beliefs. We are dedicated to:LIFE – well-being and quality of lifeHEALTH – clinical excellence in world-class facilitiesCARE – quality service, respect and empathy for those entrusted to our care"
Address: 6001 Port Elizabeth
City: Port Elizabeth
Zip Code: 6001
categories: hospital



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Reviews
I would like to give a big thank you to both the nursing and cleaning staff in Willow ward. You made my mother's last days as comfortable as humanly possible , always friendly and kind and willing to go the extra mile. I wish I had more words to express my gratitude. Thank you so much , may the good Lord bless you abundantly. Your love for your work speaks for itself. Thank you From the Duiker Family .
I was admitted in Life Mercantile Hospital on 19 Jan 23 for hysterectomy operation by Dr Nhliziyo gynecologist. I'll mention Sister Humane and her team including the cooking and cleaning stuff and ICU team was friendly,kind,excellent service they gave, brilliant and I'm grateful. Night shift stuff that admitted me was also on top of their game for the two nights they were there before the went on their rest. The last night I was with also portrait professionalism and kindness. I had the pleasure of meeting Dr Tini and she was also friendly. Thank you Mercantile team,you made my stay easy and I'm definitely using your services next time and always.
I was highly impressed with the level of service we received on Friday night 23 September 2022 at Mercantile casualty dept from the receptionist, the nurses and the doctor who dealt with my sonn. They were all friendly and helpfull. Nurse Philander really stood out with the passionate way she performed her duties. Sister Andy was also helpful. All of them were outstanding i will give them full marks for service delivery and pasient management. The receptionist was very sweet and kind and rushed to get us assistance from Nurse Philander who was proactive pleasant lively and making us feel at ease. The doctor was also friendly and assisted us quickly
Definitely a brilliant hospital, had the best Dr aswel and maternity staff that looked after me was absolutely amazing. Had the best care my Dr is absolutely brilliant Dr Tini from day one up until delivering my baby boy via a c section she took good care of both of us
Loving and dedicated personnel.They care for their patients in such a way that it helps them to recover. That was my wife experience at the this hospital . Good work guys
I was admitted as an emergency admission due to lung embolism. I also have cancer. Had to sit at admissions while not being able to breath properly then the lady at admissions did not seem to know how to handle my files given to me by Cancercare. Always answering her cell and handing my file over to someone else without an explanation. Was eventually handed my file and told to go to ward 4B. No offer of a wheelchair or even a nursebto accompany me.My oncologist requested a private room due to my low immunity. I was placed in the Willow ward with another lady. The 2 students that came to me shame they tried but did not have a clue. The sister was no where to be seen and when she came she also was not really interested in the files supplied by Cancercare. After some time I was placed on oxygen and was told my room was still being cleaned and they are waiting for the pharmacy for meds. Eventually after phoning Cancercare I received meds after 19h00. Pathetic. After that I was moved to a private ward. The staff was non-existent on night shift. I have never in my life experienced such poor service in a Life hospital. I do not wish to ever go there again. I should have been sent to a state hospital where a person expect such service. On the morning that I was discharged I never received breakfast. Shame on the staff and Management of Life Mercantile.
Jan 2022. An absolute disgrace that a patient can be there in that Ward A for more than a week and not been washed or teeth brushed. Who is the Matron of that hospital is he she trained??? Disgrace to even complain about basics Sad excuse for nursing profession
Beautifully clean. Most friendly staff. A pleasure to be there
Just had a hernia operation and I’m lying here in my bed and I must say I am well pleased with the service here. The nurses, doctor and also food lady. Brilliant friendly service.
Wonderful staff and the hospital is clean and organized! Well done
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