Reviews
Mercedes front desk very polite and helpful with a infectiously happy almost Pensioner assisting you at Spares. Great. Spares collection a let down, 1 person to assist, waited half hour for spares
Under renovation. But systems needs to be improved. Staff member KC is a Extremely helpful Person who goes the extra mile to Satisfy Client's. Very Knowledgeable as well.
These people have got the best services i just love your customer care you are such brilliant people keep shinning Mercedes, i bought there a cylinder for my Mercedes bus and everything was woow
“You’re in the best hands”with Mercedes-Benz as long as you don’t go to NMI-DSM Mercedes-Benz Comercial Vehicles Durban. It has to be the absolute worst service experience out of any car or truck dealership I’ve ever used. I’ve been using this dealership for 6+ years now and it seems to get worse each time, what a pity. They now go ahead without quotation or even informing you of costs which are quite high compared to others, take extremely long to get the vehicle repaired 18/08/22-06/09/2022 and then still make you wait over an hour for your van when you get there to collect. Extremely unimpressive that Mercedes let’s a place like this use their branding as it brings down the whole experience and expected quality of the brand. If there was an option for 0 out of 5 that’s what they would get from me for my last service experience. This is the second time I’ve been highly disappointed with their service, pity there’s no other Mercedes comercial vehicle centre in Durban area. I would like to recommend they send their vehicles to Toyota Hillcrest to see what a service experience should be like, Mercedes Com Vehicles Durban, I’m very disappointed.
Friendly service, good environment, clean workshop
Great Service... no time wasting.. offices are well set.. each sales Agent in his secured Covid-19 cubicle.. advertisement is perfect. I was indeed impressed.
Good service from parts dept
This place is far, and when you do get there service is very slow I have been other Mercedes shops so I know. At least they have everything you need though.
I interested to work with marcedes-Benz
services not so great.Waited 30 mins to get add blue a nother 25 mins somoene to help me put into tank.
