MTN Store - Rosebank Mall

Reviews, get directions and information for MTN Store - Rosebank Mall

"MTN offers great cellphone deals on contracts & the best mobile phone devices. Get the best smartphone device contracts without compromising talk time or data. Come and view our range of 5G phone, laptops & tablets from the best brands like Samsung, Apple, Huawei, vivo, Xiaomi, Honor, OPPO, Hisense and CAT on SA's Best Network*. Uncapped Home Internet now available."

Address: Shop33, Rosebank Mall, 50 Bath Ave, 2196 Johannesburg

Phone: +27 83 869 8209

Website

City: Johannesburg

Street Number: Shop33, Rosebank Mall, 50 Bath Ave

Zip Code: 2196

categories: electronics store

Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00
Sunday: 09:00 - 14:00

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Reviews

Poor service, in fact TERRIBLE! The lady that was "assisting" me was on a phone call while she was consulting with me. I had to reprimand her of her rudeness and when she finally assisted me she knew ABSOLUTELY NOTHING. I am stuck with a contract sim card that has not been activated nor checked whether it works. I regret going to the MTN in Rosebank. Appalling....

Few staff in the shop. All standing around. No one greets or offers help. We standing here and not sure if there is queue or what is happening. Won’t recommend MTN

If I could, I would rate this store 0/5  Rosebank MTN has to be the worst service provider, the stores staff had informed me they were not trained in assisting with an activating an eSIM, called the MTN customer care who were just as helpful and  who referred me back to the store. Wouldn’t recommend MTN as a service provider to anyone.

Appalling service. The staff are very apathetic and there is no form of customer service. I would rate 0/5 if I could.

Experience very well, saw the reviews on Google before but it was not anything like the reviews, staff very friendly

Unbelievable staff! This lady that served me, frowny face, U can’t find a tiny amount of smile or customer appreciation! I want to cancel my contract and asking her when best I must do not to lose money or my data and she straightforward says I don’t know the Cancellation conditions, go and call the call centre! Unbelievable customer service! I am asking her questions and she is on her phone checking her social media messages! Really?!?

Poor customer service. I wouldn't recommend this store to anyone. Even the manager as well .

It seems as if the whole company doesn’t know how their systems work. Very sad experience.

Virtually no one in store to assist, automated queuing system does not work.

Worse service I have received.  I was told to wait for approval of my contact, the woman kept me 4 hours.  This was Friday.  Till today on Sunday still no feedback.  Will not recommend this store to anybody.

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Johannesburg electronics store

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