Ocean Basket Oakfields

I ordered from Uber Eats at 17:58. Had to go collect my food myself at 19:58 and when I got home discovered two side salads missing and sole and quinoa looked terrible. Resturant blamed Uber Eats but food was not correct terrible terrible service will not order or eat there again shocking for order of nearly R700. Was advised by manager to come get my salads tomorrow!

I received a bad service, and I was given burned food on my takeaway. I went to complain to the manager, and I never received any response. Very bad customer service, I don't think I will go back again. I have been a loyal customer.

The restaurant has a nice atmosphere inside and the staff are friendly and helpful. The food was great and the dessert was delicious. It's also located in Oakfields shopping centre which is ideal. Would specifically recommend going here for seafood. Overall a good experience and will be back

I like the food offered by Ocean Basket and in this regard the Oakfields Ocean Basket held up their end of the deal. But that's where it more or less ended. Ambience could be described as non-existent to austere, service levels barely adequate - I would go back only if I specifically felt like having one of their dishes - there is nothing else attracting me to this utilitarian outlet. 2023/06/26: On a business visit to Benoni, I dropped in for lunch - fish, calamari and chips. On a tight schedule I tucked in straight away and only after a while realised the fare was cooling at an alarming rate... yes, the pan it had been served in was cold. That, in my mind, is unforgivable. Ironically, the food had been prepared admirably well, and the waiting service courteous. A disappointing experience and poor show - perhaps the manager needs to be a bit more aware of what happens at the coal face.

We visited for lunch on a Sunday and was very impressed. The restaurant has a nice and fresh look. The tables and menus look neat and clean. The service was excellent and most of all - I could not fault the food either. We had hake and veggies, the samon bowl, fish bites for the kids and a choclate lava dessert with ice cream that was truly delicious. We'll done OB Oakfields! For an old franchise store you are doing better than some of the newer ones

They’ve definitely lost me as a customer. Their rice and chips weren’t well cooked. The waiter tells me after my order was prepared that I need to leave and withdraw money cos the machine isn’t working. Why didn’t he tell me before ordering? And the mussels had a terrible “fishy” taste. No more.

Aaaah. Friendly staff. Suoer clean and modern place. And the dishes were top notch. The side salad was fresh. We left with big smiles and happy tummiesFood: 5/5

We were celebrating my husband's birthday so went for queen prawns as a special treat. Firstly the bread rolls were hard , small , rubbery and very hard to bite into. The prawns were a big disappointment, both dishes were over cooked and dry . I could not seperate mine out of the shell and with most of them lost half the meat to the shell. The poop tubes were also intact and had not been cleaned. Our waitress was very sweet and we had complained about the rolls already so didn't say anything about the prawns we just put it down to a disappointing experience. Unfortunately we will not be going back in a hurry.

Very nice, food just bit cold, mo salt in rice and the small buns was rock hardFood: 3/5

Service was shocking least to say. The food was not well prepared, and still waiting for the soft drinks order and if you ask for salt and you have nearly finish your meal when it comes. Why have so many waiters if they all stand around doing nothing.