Pamperhauz Day Spa

Awwsum great service. Love the new premises. Thx to Elsie and Carmaine for being exceptionally professional. See u ladies soon again

Absolutely terrible, and a waste of money. We waited almost an hour for our treatments, and then before they started we were informed that 2 of the 6 treatments that we paid for aren't available on the new premises a daiquiri jelly foot treatment, and a vanilla hand and foot treatment- so it has nothing to do with the new premises, and more to do with the spa not having the products anymore The room was absolutely horrid, with astro turf used as carpet and the towels on the bed were damp and clearly unhygienic and this in the middle of this pandemic!! There was some sort of party going on outside so we couldn't relax at all, and they had no curtains to block out the sun, and the blinds gaps were too big. We were supposed to get a salt back scrub, but got a sugar scrub, and they used the same scrub on our feet salt has mineral benefits that sugar doesn't The ladies had to constantly leave the room to get buckets of water, or the oil, or scrub etc, they weren't prepared for us at all. This was supposed to be a 2 hour experience, and it was only 1h30m, and if you consider how many times the ladies left the room, it really won't even amount to an hour. The messages also hurt me and my mom more than anything else, I highly doubt that both of those ladies were professional or had sufficient training in massaging. It was absolutely terrible!!

Horific expierience. They tried to cancel 1 hour before the appointment. The treatment was cut short as a result of strike action. Advertised gin and chocolate but received cool-aid and stale bread or was it cake.... not sure. The pool looks like a fish pond plagued by hyacinth. Don't be fooled by the lodge; the lodge is under seperate management.