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Panorama Mediclinic

  1. Cape Town
  2. Western Cape Hospital
  3. Parow Hospital
  4. Parow Health

Reviews, get directions and information for Panorama Mediclinic

Panorama Mediclinic
"Mediclinic Panorama is a 400 bed multi-disciplinary acute care hospital situated in Panorama, Cape Town. Since opening in August 1986, the hospital has established itself as a referral hospital for the Cape Town Metropole and surrounding areas with referrals from as far as Namibia. It was the first hospital built by Mediclinic Southern Africa. Since its inception the hospital success has been due to its professional and dedicated staff, highly skilled doctors and supporting staff.Currently the hospital is well known for its Heart, Lung and Vascular Unit and Neonatal Critical Care Unit with a busy maternity wing."
Address: Plattekloof Road, 7500 Le Cap
Phone: +27 21 938 2111
City: Cape Town
Street Number: Plattekloof Road
Zip Code: 7500
categories: hospital



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Reviews
I have been attending this hospital since I got married 31 years ago. In my opinion this is the best hospital there is. I have had quite a few operations at this hospital and on all of those occasions I’ve received amazing care from the staff.
Very disappointed from Start to End process. ER to infectious disease ward. 2 doctors ,and a male sister insinuated I should not be there, because there is nothing they can do about mumps. One day shift doctor complained all the way into my room for being given the mumps patient. The male sister,was rude,dishonest and held back on treatment and assistance to make me more comfortable. He too, was heard outside my room playing videos on his phone telling a coworker about the 'chicks' in it.. The ONLY good thing I experienced during my 3 night stay was the night nurse staff. They just have the basic human compassion you think any human being has? The doctor who was agitated about having the 'mumps case' also said I can go when i want to go, as it is not 'severe'. Keeping in mind, I came into ER because I couldn't breath, and the pain had me in shock state. When I was moved to the ward, room D37 I hadn't eaten or drank water for 48 hours. I only managed to sip water before I left. There are women's sanitary negligence I could also bring up, but it's too personal to post publicly. My last issue I STILL have, is the doctor who prescribed me suppositories laughed,because it's an unusual patient request, not forgetting now he knows I cannot swallow anything. He does prescribe me 1 type, and only 3 OF!! This is a state hospital,dressed fancy. You have forever lost mine and my families commitment to your practice. This is what the doctors actually COULD and did do for me,after their bitter comments : IV fluids IV pain IV anti-inflammatory IV antibiotics ACC200 Liquid food Blood pressure Blood tests So is there REALLY nothing you can do for a paying patient??? There is always a way to help someone in pain. Always. Without those values, you are just a building.
Horrible lack of service and no communication from staff! Got there at 6am, were shown to my husband's room and were told "we'll be with you shortly." Someone only arrived again for the first time since being in the room at 08:30. Waited for almost 3 hours not knowing what we can and can't do or when someone is going to inform us of next steps. My husband was scheduled to go to the teater at 12pm but by 2pm we were still waiting with no updates given in between. After standing in the halls waiting for someone to pass by, a sister came in and informed us that my husband's surgery was delayed because they were under the impression that he was waiting to be released! During the night he called a few times for assistance but no one came. It took nearly an hour before he was assisted. Got his food options wrong even though it was clearly marked. I was also shocked with the lack of knowledge regarding the nurses. They couldn't answer the most basic of questions like what does a normal blood pressure look like or how to improve blood pressure. Medication was dispensed but never brought to my husband. We only knew we were missing medication once the pharmacy pointed it out on our way out. The man across from my husband was out of his surgery for an hour before finally receiving his first water and food, despite asking 3 different nurses. Overall poor quality of service and communication. Very disappointed.
I was at the ER last week Saturday and sat there for 8hrs before I was attended. Arrived at 4:00 pm and left at 00:00am the next day and I'm still not feeling any better. Ear infection hasn't cleared up, the ER is really poorly staffed for a private hospital the level of service really very concerning. Staff were friendly but they just don't seem to have enough doctors or there is just a poor level of service in terms of their working system.. I'm really very disappointed and just expected a bit more from a private hospital.
I went in to be monitored due to preeclampsia during my pregnancy on Thursday 25 May 2023, the next day I had a C section done, from the ward staff right up to the surgeons and assistants I am completely satisfied, I was in a lot of pain for the coming 3 days but every single staff member made me feel welcomed, loved and cared for. I would like to give a special thank you to all the maternity ward staff that was on duty from 25 May - 29 May 2023. Sister Deborah, Sister Chanté, Sister Vivian, Sister Deidre and the list goes on.. and all the rest that was with me throughout my stay! You guys are seriously some of the best people I have ever come across! Let’s not even forget about the catering staff, always entering with utmost respect and decency when serving meals and collecting requests! Mediclinic panorama is the best hospital I have ever been to. Once again, thank you Mediclinic Panorama
I have been going to this hospital for over 30 years now. One of the best Cape Town has to offer. Very clean and organised, staff are friendly and helpful. Slept over many nights and weeks due to various operations. Parking is always an issue, they definitely need to do something about. Popped in today to get my last vaccine shot.
Very disappointed in the ER. Took my daughter in with extreme pain in her throat and ear at 2 o'clock in the morning. When we requested a pain injection so she could at least get some sleep, we were told they didn't have any and the pharmacy was closed. For the amount of money that you pay for this after hour medical assistance this is totally unacceptable.
Parking is an absolute joke in this place. Have to drive around for 20min to find a spot and it's always the furthest away from the entrance. How do you expect an 8 month pregnant women to walk that far?! The "5min" parking spots outside the entrance are all clogged up by exotic cars that don't respect the rules. Be better Panorama and actually enforce the rules fairly. Spend some of those millions you make every year on overpriced medical procedures and upgrade your facility.
Recently visited for small operation. Staff well trained, friendly and helpful with pre admissions aswell as with admission. Ward E private room was comfortable, Staff were professional, fast and efficient service received at all times. Only negative aspect is the lack of sufficient parking. Parking is a major problem as their is definitely a shortage. Thank you for taking good care of me!
The emergency section is really poor and there levels of service has declined rapidly. I arrived at the ER at 20:30pm with my son that had chest problems and we left at 03:00am the next morning! We waited for 6 hours before we got helped!! This was disappointing!
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