Absolutely pathetic service!!! Bought a pack of medication which was sealed and in the same packet that they packed it in, walked out went to another store to meet my husband who then told me that the dosage was incorrect.. returned to the pharmacy a few minutes later and requested a smaller pack where the lady was adamant that it is company policy that they cannot take back the meds because I left the store, company policy that cannot even be found on the website. I pointed out that it was sealed and I just walked out to which she spoke to her colleagues requesting that they explain to me. Her colleagues just spoke to her in Afrikaans and made me feel like a complete fool as I am English speaking! This is unacceptable service and I cannot believe that a pharmacy that is so small as compared too many other pharmacies I have visited can be so rude and unaccommodating and just unhelpful. Not to mention unethical as surely it is policy to have a script for contraceptives which the lady advised a customer she could get without script if she paid cash
I once got sent here from another pharmacyalso an Alpha Pharm as they didn't have enough of a generic I was on. The service was fast and the pharmacists were polite. Prices here are moderate. Unfortunately the elderly gentleman who used to be head pharmacist here seems to have retired. This is a pity for the man was extremely competent and knew a hell of a lot. That stupid advertisement that they have recently put up is a liability, because it hides the entrance and probably makes the shop pitch dark inside. My advice to the owner is to take it down.
I went there to get something for my 5 months old baby skin rash, they gave me their own cream, panocream and it work magic within 2 days the rash was gone and am still using it for my baby skin daily
Translated by Google NOT HELPFUL AT ALL! HORRIBLY INAPPROPRIATE. KNOW NO PEOPLE!. NO KNOWLEDGE! DON'T KNOW WHAT SUCH PEOPLE ARE LOOKING FOR IN A PHARMACY!. WILL NEVER SUPPORT THEM AGAIN! THEY DON'T GET ANY STAR FROM ME! Original GLAD NIE BEHULPSAAM NIE! VREESLIK ONGESKIK. GEEN MENSE KENNIS NIE!. GEEN KENNIS NIE! WEET NIE WAT SULKE MENSE IN N APTEEK SOEK NIE!. SAL HULLE NOOIT WEER ONDERSTEUN NIE! HULLE KRY GEEN STER BY MY NIE !
