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Public Protector South Africa


Public Protector South Africa mandate


The Public Protector is appointed by the President, on the recommendation of the National Assembly, in terms of Chapter Nine of the Constitution, 1996. The Public Protector is required to be a South African citizen who is suitably qualified and experienced and has exhibited a reputation for honesty and integrity. The Constitution also prescribes the powers and duties of the Public Protector: Further powers, duties and the execution thereof are regulated by the Public Protector Act.

Section 181 of the Constitution ensures that the Public Protector shall be subject only to the Constitution and the law. He/she must be impartial and must exercise his/her powers and perform his/her functions without ‘fear; favour or prejudice’. No person or organ of state may interfere with the functioning of the Public Protector’s office.

The Public Protector has the power to investigate any conduct in state affairs, or in the public administration in any sphere of government, that is alleged or suspected to be improper or to result in any impropriety or prejudice.

Following such an investigation the Public Protector has to report on the conduct concerned and he/she can take appropriate remedial action. Additional powers and functions are provided for by the Public Protector Act, 1994. The Public Protector may not investigate court decisions. He/she must be accessible to all persons and communities. Other organs of state must assist and protect the institution to ensure its independence, impartiality, dignity and effectiveness.

The Public Protector is neither an advocate for the complainant nor for the public authority concerned. He/she ascertains the facts of the case and reaches an impartial and independent conclusion on the merits of the complaint.


To strengthen constitutional democracy in pursuit of our constitutional mandate by investigating, rectifying and redressing any improper or prejudicial conduct in state affairs and resolving related disputes through mediation, conciliation, negotiation and other measures to ensure fair, responsive and accountable public sector decision-making and service delivery

Address: Office of the Public Protector,175 Lunnon Street, Hillcrest Office Park, 0083 Pretoria
Phone: 0123667143
City: Pretoria
Street Number: Office of the Public Protector,175 Lunnon Street, Hillcrest Office Park
Zip Code: 0083
categories: organization, government organization, public & government service

Opening Hours

Monday: 08:00 - 16:30
Tuesday: 08:00 - 16:30
Wednesday: 08:00 - 16:30
Thursday: 08:00 - 16:30
Friday: 08:00 - 16:30

related searches: South African Human Rights Commission, Office of the Public, Auditor General, Protector jobs, Public Service Commission
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The office of the public protector rocks!
Something definitely needs to be done about the ridiculously loud generator who's exhaust points directly at the flats across the street leading to sleepless nights for many people during loadshedding!! Please let your people sleep!
I have been calling their toll free number approximately 5 times a day at different times of the day for 3 consecutive days. I have yet to have anyone pick up. The sad thing is this is exactly what I expected from them.
I never know browsing the institution could be so straight forward and informative like it's occupants, I love this office.
It's a calm place
Government institution very secure
Good Sheppard
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