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Reviews, get directions and information for Sleepmasters

Sleepmasters
"At Sleepmasters Key West Mall, we understand that buying a bed is an investment in your health and wellbeing, so it's important for you to choose the right one. This is where our expertise helps, we realise that comfort and support is most important for a good night's sleep."
Address: Shop 67 Key West Mall, Corner Paardekraal and Viljoen Street, 1739 Krugersdorp
Phone: (011) 273-0075
City: Krugersdorp
Street Number: Shop 67 Key West Mall, Corner Paardekraal and Viljoen Street
Zip Code: 1739
categories: furniture store


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 17:00
Sunday: 09:00 - 14:00


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Reviews
I am highly disgusted with the service I've received from Sleepmasters up to date. First they sold me a broken mattress which is still under warranty. They were supposed to bring a new mattress on Saturday, 14 January 2023. The driver phoned to advise that they gave him another faulty mattress and he will deliver first thing today, 16 January 2023. This morning I was advised that the warehouse is closed that was at 10:30 in the morning and no ETA can be given! This is an absolute joke! The Key West branch is also not reachable on the landlines! Perhaps it would just be best to refund me so I can purchase elsewhere.
I've spent a great hour or so at the shop, and I would spend another one due to the absolutely amazing service by Candy and Sarie. They are the definition of customer excellence. Their patience was on point, they explained everything and gave even more information on the sale we needed. I'm definitely coming back. Wow
Awesome service I received from Candy from Sleepmasters key west mall. She was So patient understanding and kind. She really took her time to make sure I am a very happy client.. thank you Candy
I bought now twice from Sleepmasters KeyWest Mall. The sales lady is very professional and all staff is very friendly. I will recommend them
The ladies are amazing and very helpful Candy and Sari gave us full attention
they are only helpful when you are buying , the after sales customer service is horrible, from lack of interest to help to misinformation from their employees AND LACK OF KNOWLEDGE FROM THE EMPLOYEES REGARDING THE PROCEDURES OF THE COMPANY, It looks like the store and head office each have their own procedures. JUST horrible
You guys just lost a big sale. I am in the market for an XL king size bed.. your team does not have any product knowledge. Q: WHATS DOES THIS BED MAKE YOU SAING ITS THE BEST? A: UEUU. ITS DA GOOD BED! REALLY..... IL GO SOMEWHERE SE RATHER
what a great service i received bought the bed and got deliver within three working days
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