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Reviews, get directions and information for Stay in Paternoster

Stay in Paternoster

About

Self-catering accommodation in Paternoster.

Description

We offer a wide range of hand-picked accommodation options to suit your style, mood & pocket.

Mission

Creating memories.

Products

Self-catering accommodation and other activities.

Address: 87 St Augustine Road, 7381 Paternoster, Western Cape
Phone: (022) 752 2048 / 083 204 1051
Email: az.oc.retsonretapniyats@snoitavreser
City: Paternoster
Street Number: 87 St Augustine Road
Zip Code: 7381
categories: just for fun, travel agency


Opening Hours

Monday: 09:00 - 17:00
Tuesday: 09:00 - 17:00
Wednesday: 09:00 - 17:00
Thursday: 09:00 - 17:00
Friday: 09:00 - 17:00
Saturday: 14:00 - 16:00
Sunday: 14:00 - 16:00


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Reviews
Not due to our dirty and neglected house”Veldmuis” though. Bad management! The position and view was the reason we stayed for a weekService: 1/5
Very loud neighbours which i had to ask to be quiet at 2:30am in the morning, bathtub blocked and R560 was taken out of our R1000 deposit to replace a very old and small lamp which was blown over by accident by wind when i opened the windows and shutters. Sorry Paternoster, i don’t normally complain, but not a good experience for us.
Stay in Paternoster shouts out one word - Professionalism!!! All front and back office staff have great work ethics and love what they do, as it shows. Nothing is too much for them to do to make your stay a memorable experience in Paternoster.Highly highly recommended!! Very well done Marina, Helen and the rest of the team.
I am very disappointed in the manner which my booking was handled. Booking was confirmed for 1 price and when the invoice was sent for payment it was a totally different amount. When i called in and sent mails it was told to me that they will gladly cancel my booking and i can go make a nee 1 at booking.com where it will be cheaper. I feel that there is no honour or customer satisfaction. I am truly very disappointed!
Stay in Paternoster always makes sure all our needs are accomadated, houses are clean and enough cutlery in the cupboards, they even made sure we have an iron and fan. Elna, Simone & all the ladies thank you very much. To Seabreeze Laundromat thank you for sorting out our washing during our stay, @Paternoster Express Caron and the ladies for the friendly service. Really a beautiful place with amazing friendly people even the neighbourhood watch Oom John we appreciate. See you soon.
We had a trip planned for the 8th of July. Due to the new level 4 lockdown regulations, we unfortunately had to cancel. I booked through Airbnb who, in this situation, recommends contacting your host to negotiate refund options. Given that business is tight I can understand their reluctance to give me my money back, however, I cannot understand their reluctance to provide any meaningful assistance or understanding. When I do next go on holiday, I will not be using their services.
Booked the Kreefnes house for the weekend. showers were extremely dirty. it rained over the weekend and there was a steady stream of water which ran down the kitchen wall. had to leave a bowl on the floor to catch the water. When i showered that evening, the shower drain was blocked, which caused the water to build up to ankle height. it was absolutely disgusting. my family ended up having to shower at a friends place further down the road. I've never in my life stayed in accommodation that bad before. After speaking with the Reception about it they said they will look into it and send a maintenance guy around, who then came to unblock the drain. the whole situation was handled poorly by the Stay in Paternoster staff. i wouldn't recommend anybody use their accommodation. For those prices you can get waaaay better.
I had a very unpleasant experience. We booked Thursday late. Harvest Moon and had to cancel Friday first thing. We made booking via Lekker slaap. The cancelation policy was dates the 8th of June.. More than a month before. So guys check and make double sure. After numerous emails the owners did not even want to give us the opportunity to book another date. So nou lekker slaap or stay in paternoster again for me. Very upsetting in these uncertain times. One would think that some kindness and understandingin these difficult times would be understood. So please make double sure.!!
Had the worst stay at the Sea Pearl house in paternoster that just got progressively worse as the days went by. Our second evening we ended up without electricity and needed to have someone come in to assist us, which defeated the purpose of us coming to paternoster to social distance. We were then told that an electrician would need to come in which made us feel very uncomfortable as we don’t know whether or not they have come into contact with someone with covid. We then ended up spending that night with no WiFi in the house, no electricity in the kitchen which meant no working fridge as well as on the entire upstairs floor. Our third and final night ended up even worse as we were woken up at midnight to the sound of people breaking in to the house. We got to the lounge and saw that the entire window was open with the latch broken. We were left frightened after this and when we finally went back to our rooms at around 4am we heard the alarm go off as they were trying to break in again. We were left scared, with no sleep and nothing from the Stay in Paternoster group except for an apology. There was no follow up or any attempt to make us feel better after an entire night was left scared. We really expected more from them especially considering that they knew how bad our stay was and how important it was to us to be safe as well as social distanced from everyone. I am mainly writing this so that future guests understand how dangerous Paternoster can be and to be please be aware of safety and security as the people seemed very familiar of the house layout and we felt as if we were being watched on our final day.
Accommodation was great, not thanks to Stay at Paternoster, booked through Lekkeslaap. I had to fetch the keys from them. I was rudely told that I must read my emails when I phoned a number on our accommodation cause no one was there with the keys. Hello... you are suppose to represent the owners not be rude with the guests!!! The most unfriendly experience I have had in a holiday environment Owners, these people are not doing you proud.
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