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Ster-Kinekor, Blue Route Mall

  1. Cape Town
  2. Western Cape Movie Theater
  3. Cape Town Movie Theater

Reviews, get directions and information for Ster-Kinekor, Blue Route Mall

Ster-Kinekor, Blue Route Mall
"Watch the latest movies at Ster Kinekor Blueroute. As one of South Africa's most loved brands, it is Ster-Kinekor's ongoing mission to become synonymous with the unrivaled magic of the cinema experience, by providing 'Great Moments at Their Greatest'. Browse the latest movies, trailers, & showtimes. Book your movie tickets online today!"
Address: tokai, 7945 Le Cap
Phone: +27 82 668 437
City: Cape Town
Street Number: tokai
Zip Code: 7945
categories: movie theater



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Reviews
This Ster-Kinekor Cinema is Awesome, The Staff we’re Very Friendly and the New IMAX Theatre was Awesome. It’s also one of my Favorite Ster-Kinekor Cinemas ever in Cape Town. But in February, I enjoyed “Ant-Man and the Wasp: Quantumania” in IMAX, but the most parts of the movie was shocking and it made me scared, but still an Amazing and Awesome Movie!!!
Absolutely fantastic cinema! Had a great time going there, staff is friendly and assisted us throughout our visit and the self service machines are simple to use even though we booked online. What wasn't ideal was the extremely loud sound which sounded like the speakers were chainsaws. Secondly there is a long line at the food counter and they seemed to be understaffed there. The vibrations from other cinemas also interfered with the viewing experience in your theatre ,however overall a good visit 7/10 would go back again.
I made an error & booked online for wrong show time, called customer care, explained that I was going to re-book & pay again for same seats, tickets etc. but for later show. They told me to please send email to request refund, which I did, only to have them refuse the refund stating "cancellation needs to be made 3hrs prior to screening." When I asked them how on earth that is even possible if I only booked 1hr&15mins prior to the show, the answer I received was "you wont get any refund" So R810 down the drain. Incredibly disappointing that Ster Kinekor have resorted to stealing money from their loyal patrons, they really must be struggling financially to stoop this low.
What a terrible slow experience at sterkinekor blue route collection ... only 2 cashiers serving refreshments... standing in ques for more than half an hour. I've never seen this kind of service before at a cinema complex. We.come to the movies to relax..pay huge amounts of money.. for the tickets.. not to stand in long ques for hours. Don't you monitor how many tickets you've sold.. and get your service in order.
Watched a movie that started at 18:15. The staff was so helpful as i didn't know how the self service worked. The cinema was clean and imax seats so comfy, really had a nice time there.
Ster Kinekor customer care could easily be replaced by a bot. They don't even try to help you if you make a booking error. They simply read from a rule book & refuse to refund you if you accidentally paid for same tickets twice. Their online booking system is also a joke. Ster Kinekor desperately trying to survive but ultimately will fall just like Blockbusters et al because they value profit over customer experience.
Went to watch Wakanda Forever at 3D IMAX, throughly enjoyed the experience, was our first time and definitely not our last
The post-covid management of the theatres is very comfortable, but volume is often too loud. Be certain to bring your credit card if you didn't book online, because everything including refreshments is done through the web portal. No cash options!
Always enjoy the movies... The staff were friendly and helpful and the facilities were great as well. Looking forward to our next movie night.
I saw The Super Mario Bros Movie on opening day. Unfortunately, the 3D effect was not applied correctly, and the screen image was blurry all the way through, which made it almost impossible to enjoy the movie. With or without glasses it was a complete mess and nobody even bothered trying to fix it
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