www.themindspa.co.za
The Mindspa Institute runs a number of high quality training interventions. Blended learning is used so that theory is intermingled with practical examples and role plays and games is used to demonstrate and ingrain new learnings.
The greatest gap in the world is between “ knowing” and “ doing” so all our interventions focus on bridging that gap through interacting with the business and its management and employees and enabling them to take the lessons and practically implement the changes in their work and personal lives.
-OFFICE PROFESSIONALS-
* Advanced Secretary and PA Workshop
* Customer Service and Telephone Etiquette
* Effective Communication and Listening Skills
* Meeting Management and Minute Taking
* Time and Stress Management
* Confidence and Assertiveness
* Anger and Conflict Management
* Business Writing
* Emotional Intelligence
-SUPERVISORS AND MIDDLE MANAGEMENT-
* Develop Your Leadership
* Communication, Negotiation and Presentation Skills
* Understanding and Implementing Strategy at Middle Management level
* Managing with Emotional Intelligence
* Change Management
* Confidence and Assertiveness for Managers
* Time and Stress Management for Managers
* Conflict and Anger Management
-SENIOR AND EXECUTIVE MANAGEMENT-
* Be SMART with People – Emotionally Intelligent Leadership
* HD/3D Leadership for the Future©
* Executive Strategy Setting, Implementation and Monitoring
* Executive Level Communication and Negotiation skills
* Change and Diversity Management
* Coaching and Mentoring skills for leaders
* Board Games© – how to positively influence your stakeholders