Reviews
BAD BAD BAD service. I needed a car for friday and saturday i was told that i can't return the car on sunday or saturday coz they dont work weekends. i ws forced to pay for extra 2 days which i didnt need. the car was not in a good condition had a very bad smell. bonnet didnt open and the car was showing an overheating sign. boot didnt open. wipers were totay finished which made my driving in the rain a nightmare..... till this day i have not received my deposit back and the car was returned on the 14th November.....NEVER USING THEM AGAIN.
Rubbish car rental, i was given a car that raining iwas wet driving their car, poor workmanship, car window not working, car aircon not working, wipers are a nightmare.they dont even care about you they just going after peoples money. It been weeks now asking for my money but i dont get.
Worse service ever.I’ve been waiting for my refund for a month now ,they keep on telling me stories when i ask for my money back,poor service and they don’t answer their telephone.Their cars are too old and they are not in a good condition .This company must close down coz clearly they don’t know what they are doing!! M so angry
The worst service I have ever received. The car was in a bad condition and when it came time to refund my deposit, it became an even worst nightmare. I have been given excuse after excuse and it's been a month now.
Unfortunately my experience was just not good, I based my choice on trust but I was seriously let down. A diagnosis was done on my car and I was charged for it to be fixed, I soon experienced the same problem I had brought ot in for and when I took it back the issue was treated casually until I decided to get a second opinion. Wozani asked me to give them my car back after i complained but after finding out that the issue will cost me another R2500 how can I trust them if they could not correctly diagnose it in the first place. I am very disappointed with their service.
Absolutely pathetic experience I'm not surprised at all by the poor service reviews I'm seeing here...lol it was exactly what my husband and I experienced today My husband who works at the bluff called wozani car rental in Durban regarding hiring a vehicle today My husband was assured by the employee of wozani that there are vehicles available for hire today So my husband leaves work early rushes home to get all his particulars in order to hire the vehicle Only to get to wozani car hire Durban CBD and the gentleman who works there says they have no cars available My husband clearly being upset for what he was told on the phone by this employee at wozani i.e there are vehicles available for hire and now the guy so casually uninterested THERES NO VEHICLES FOR HIRE!!!! My husband asked him why did he say there were vehicles for hire over the phone..... employee responds that he told my husband that it's a first come first serve basiswhich he did not..... anyway long story short the employee at wozani unempathetic to the situation starts laughing at my husband and starts speaking to some guy outside the store unbothered of the situation Absolutely unprofessional I've received more customer service respect and courteousy from street vendorstrue story I am so grateful we didn't get a vehicle from them especially after reading the reviews on them and having the terrible experience we did today We would not have gotten our deposit back I believe....not for the disregard and disrespect we received From the staff member at the car hire Dishonest people to say the least GRATEFUL!!!!!!
Worse service ever. I felt like I was driving a my own coffin the car was so unsafe and unroadwortny. When raising your concerns. You are to rent a bigger car next time. Durban Branch
The cars are not in good condition and the man who runs that weird and scare place has no respect and when it comes for them to refund you the deposit it takes forever and and drops the phone when you ask about the deposit, bad company with no moral values i would not suggest anyone to use these people and their cars PLEASE DO NOT USE THESE PEOPLE IF WANT PEACE OF MIND
Good bt I think they should try to be quicker on returning the deposit not to take more than 3weeks upwards. THANKS I LOVE YOU GUYS
Will never ever use them again. They give you stories when they are supposed to refund your deposit. Very dodgy company
